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Quality Control Analyst
Zepz
Remote, USA
Full-time
Mid
Remote
Discovered 1 weeks ago
Free
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- Integrity: We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other.
- Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering.
- Velocity: We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.
- Several years of experience in financial services compliance, specifically within FinTech, Peer-to-Peer (P2P) payments, digital banking, or MSBs (Money Services Businesses).
- Strong operational knowledge of AML/CFT regulations, KYC/KYB practices, transaction monitoring, and OFAC/Sanctions filtering.
- Exceptional analytical and problem-solving skills with the ability to identify subtle patterns of risk or non-compliance within complex data sets.
- Excellent written and verbal communication skills, with a proven ability to deliver objective-driven feedback to diverse, cross-functional teams.
- Proficient with specialised AML monitoring systems, case management tools.
- CAMS (Certified Anti-Money Laundering Specialist) or CRCM (Certified Regulatory Compliance Manager) designations are highly regarded.
- Conduct regular, systematic quality control reviews on sample cases processed by second-line compliance teams (including KYC, Transaction Monitoring, Sanctions/PEP screening, and Enhanced Due Diligence).
- Ensure all reviewed processes comply with US regulatory standards (BSA, USA PATRIOT Act, OFAC sanctions regulations) and state-specific Money Transmitter Licenses (MTLs).
- Identify procedural deviations, systematic errors, or gaps in operational processes. Perform root cause analyses to determine why errors occurred.
- Draft clear, objective, and constructive feedback loops for operations teams. Collaborate with team leads and trainers to develop remediation plans and training materials based on QC trends.
- Maintain accurate QC logs, scorecards, and metrics. Assist in compiling weekly and monthly compliance quality dashboards for senior management and regulatory reporting.
- Continuously evaluate current QC methodologies and internal compliance policies, proposing improvements to increase efficiency and mitigate risk exposure.
- A genuine curiosity about AI and how it can be applied in your area of work — from accelerating analysis and insight generation, to improving how we design and deliver processes and communications.
- Practical experience using AI tools in a professional context — whether to connect information, draft content, build frameworks, or create insights from data. We want people who actively use AI to increase productivity, not those who are waiting to be told to.
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