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Key skills for this role
Excellent knowledge of IATA regulations and procedures.
Good operational knowledge and experience is a bonus.
Ability to plan, prioritise and organise own workload, working under pressure to meet deadlines.
Excellent communication / interpersonal skills with the ability to challenge and influence others effectively
Strong attention to detail and effective time management.
Travel is required for site visits.
Always look out for our own and each other's safety.
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Edinburgh, GBR
Proactively identify safety risks, hazards and unsafe behaviours promptly and courageously.
Comply with all relevant safety regulations and standards at all times.
Learn from mistakes and share that learning.
Delight customers by actively anticipating their needs, concerns and preferences.
Offer alternative "yes" solutions to "no" situations.
Deliver service excellence and always aim to exceed customer expectations.
Appreciate everyone's background, cultural values and opinions at all times.
Actively listen and understand other's intent and point of view, especially during disagreements.
Build trusting relationships, demonstrate empathy and care for others.
Always do the right thing. Do it right the first time.
Demonstrate extreme ownership: See it, Own it, Solve it.
Adopt a growth mindset: keep learning, stay agile, be resilient.
Set high expectations, embrace innovation and practice continuous improvement.
Prioritise SATS Group's interests over one's own and department needs.
Proactively share resources, ideas and information constructively.
Build on each other's strengths and ideas to achieve win-win outcomes.
Global provider of cargo, passenger, and ground handling services.
Visit company websiteJobs and hiring trendsFull Time, Contract
Mid
Onsite
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