Quality Assurance & Compliance Manager
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Key skills for this role
About the Role
The role promotes a culture of evidence-based decision-making, accountability, and quality enhancement across academic and professional services functions. The QA&C Manager coll.
Key Skills for This Role
Responsibilities
- Ensure compliance with local laws and regulations, including CAA Standards and OBEF
- Develop, review, and update local quality assurance plans and documentation
- Coordinate with academic departments to set quality benchmarks for programmes and curricula
- Manage submissions for programme accreditations and institutional licensures
- Collect, analyse, and report institutional data to identify improvement opportunities
Requirements
- Experience in quality assurance and compliance within higher education
- Knowledge of CAA Standards and Outcome Based Education Framework (OBEF)
- Strong analytical and data driven decision making skills
- Ability to collaborate with academic and administrative teams
- Experience with accreditation processes and regulatory reporting
Full Job Posting
Role Overview
- The role promotes a culture of evidence based decision making, accountability, and quality enhancement across academic and professional services functions.
- The QA&C Manager collaborates closely with academic and administrative teams locally and at the Home Campus to ensure that educational quality, student outcomes, operational effectiveness, and institutional performance are continuously monitored, evaluated, and improved.
Key Responsibilities
- Ensures compliance with local laws and regulations, including CAA Standards and the Outcome Based Education Framework (OBEF).
- Contributes to the continuous improvement of QA&C policies and procedures.
- Develops, reviews, and updates local quality assurance plans, processes, and documentation.
- Coordinates with the Student and Academic Services Division.
- Guides UoM Dubai departments in continuous improvement.
- Manages submissions for substantive changes required by local accrediting bodies.
- Maintains a comprehensive digital course file for each course.
- Collects, analyses, and reports institutional data to identify opportunities for improvement.
- Leads institutional effectiveness activities.
- Develops and monitors institutional key performance indicators (KPIs).
- Coordinates institutional assessment activities.
- Designs and administers surveys for stakeholders.
Required Skills & Qualifications
- Experience in quality assurance and compliance within higher education.
- Knowledge of CAA Standards and Outcome Based Education Framework (OBEF).
- Strong analytical and data driven decision making skills.
- Ability to collaborate with academic and administrative teams.
- Experience with accreditation processes and regulatory reporting.
Additional Information
- The role is based in Dubai, United Arab Emirates.
- The University of Manchester Dubai is a branch campus.
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