Quality and Operations Specialist
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Key skills for this role
About the Role
The Supreme Legislation Committee in Dubai seeks a Quality and Operations Specialist to develop process management methodologies, monitor operational plans, and ensure quality compliance.
Key Skills for This Role
Responsibilities
- Develop methodologies, procedures, and templates related to process management in coordination with organisational units
- Monitor the implementation of operational plans and ensure alignment with strategic objectives
- Prepare periodic operational reports on the implementation of processes and procedures, including recommendations
- Review functions and work procedures of organisational units and verify compliance with quality requirements
- Design and conduct internal and external institutional surveys to assess stakeholder satisfaction
- Analyse survey results and prepare analytical reports with recommendations
- Promote awareness of total quality management concepts and develop guidance materials and templates
- Manage quality related knowledge, including documenting updated procedures and best practices
Requirements
- Bachelor’s degree in Business Administration, Quality Management, Public Administration, Information Systems, or equivalent
- Minimum of three years of relevant professional experience in quality or operations management
- Professional certifications in quality management (ISO 9001) or operations management are preferred
Full Job Posting
Job Description
- Develop methodologies, procedures, and templates related to process management in coordination with organisational units.
- Monitor the implementation of operational plans and ensure alignment with strategic objectives.
- Prepare periodic operational reports on the implementation of processes and procedures, including the necessary recommendations.
- Review the functions and work procedures of organisational units and verify their compliance with quality requirements.
- Design and conduct internal and external institutional surveys to assess stakeholder satisfaction.
- Analyse survey results and prepare analytical reports with recommendations.
- Promote awareness of total quality management concepts and develop guidance materials and templates.
- Manage quality related knowledge, including documenting updated procedures and best practices.
- Perform any other duties assigned within the scope of the role.
Qualifications
- Bachelor’s degree in a relevant field (Business Administration, Quality Management, Public Administration, Information Systems, or equivalent).
- A minimum of three (3) years of relevant professional experience in quality or operations management.
- Professional certifications in quality management (ISO 9001) or operations management are preferred.
Advertiser
- The Supreme Legislation Committee
Required Nationality
- UAE Only
Monthly Salary
- Unspecified
Schedule Time
- Full time
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