PwC Academy - B2C Sales Associate - KSA
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Key skills for this role
About the Role
PwC Academy seeks a B2C Sales Associate in Riyadh to support growth of professional qualifications portfolio by engaging with prospective learners. The role involves consultative sales, relationship building, enrolment support, and CRM management.
Key Skills for This Role
Responsibilities
- Engage with prospective learners through inbound and outbound channels to promote PwC Academy’s professional qualifications and training programmes
- Build and maintain strong relationships with learners by understanding their career goals and recommending suitable learning pathways
- Support the end to end enrolment process, ensuring a seamless and high quality customer experience
- Maintain accurate learner and sales pipeline records within CRM systems and support reporting activities
- Follow up on leads and enquiries in a timely manner to maximize conversion opportunities and achieve individual and team targets
- Collaborate with marketing and operations teams to support campaigns, learner engagement initiatives, and programme launches
- Lead on ground promotional efforts such as University and School outreach programmes, information sessions, conferences and other events
- Develop a strong understanding of PwC Academy’s portfolio, market positioning, and key professional qualifications
- Stay informed on market trends, competitor offerings, and learner needs to support business growth opportunities
Requirements
- 1 2 years of experience with a relevant training industry background
- Proficiency in CRM systems and lead management, Salesforce Experience preferred
- Knowledge of professional qualifications (ACCA, CMA, CPA, CFA, CIPD) preferred
- Strong consultative sales and client relationship skills with proven ability to meet targets
- Excellent communication, negotiation and interpersonal abilities
- Proficiency in Arabic and English is a must
Full Job Posting
About Us
- PwC is one of the world’s leading professional services networks, with offices in 152 countries and nearly 328,000 professionals.
- PwC Academy is the talent and skills development business of PwC Middle East, delivering upskilling solutions.
How You’ll Contribute (Roles & Responsibilities)
- Engage with prospective learners through inbound and outbound channels to promote PwC Academy’s professional qualifications and training programmes
- Build and maintain strong relationships with learners by understanding their career goals and recommending suitable learning pathways
- Support the end to end enrolment process, ensuring a seamless and high quality customer experience
- Maintain accurate learner and sales pipeline records within CRM systems and support reporting activities
- Follow up on leads and enquiries in a timely manner to maximize conversion opportunities and achieve individual and team targets
- Collaborate with marketing and operations teams to support campaigns, learner engagement initiatives, and programme launches
- Lead on ground promotional efforts such as University and School outreach programmes, information sessions, conferences and other events
- Develop a strong understanding of PwC Academy’s portfolio, market positioning, and key professional qualifications
- Stay informed on market trends, competitor offerings, and learner needs to support business growth opportunities
- Contribute to a collaborative team culture by demonstrating accountability, agility, and a learner first mindset
- Uphold PwC’s values and professionalism in all learner and stakeholder interactions
What You’ll Bring
- Years of experience: 1 2 years of experience with a relevant training industry background
- Technical Skills: Proficiency in CRM systems and lead management, Salesforce Experience preferred
- Knowledge of professional qualifications (ACCA, CMA, CPA, CFA, CIPD) preferred
- Soft Skills: Strong consultative sales and client relationship skills with proven ability to meet targets
- Excellent communication, negotiation and interpersonal abilities
- Organized, detail oriented and able to manage multiple priorities
- Ability to work well in a team as well as independently
- Experience in the GCC market would be a plus
- Language Skills: Proficiency in Arabic and English is a must
- Travel Requirements: No travel required
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