Protocol Officer
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Key skills for this role
About the Role
We are looking for a professional, well-presented, and highly organized Protocol Officer to manage guest welcoming, client reception, VIP handling, and official visitor coordination.
Key Skills for This Role
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Overview
- We are looking for a professional, well-presented, and highly organized **Protocol Officer** to manage guest welcoming, client reception, VIP handling, and official visitor coordination.
- This role is focused on **protocol, hospitality, guest experience, and client-facing representation**, ensuring all visitors and VIP guests are received with professionalism, respect, and high service standards.
- ***Key Responsibilities:***
- Welcome and receive VIP guests, clients, partners, and official visitors.
- Represent the company in a professional, respectful, and elegant manner.
- Handle VIP guests and ensure they receive a smooth and premium experience.
- Greet clients and visitors warmly and guide them appropriately.
- Coordinate guest reception arrangements before and during visits.
- Prepare the welcoming experience, including refreshments, seating, meeting room readiness, and guest comfort.
- Ensure guests are escorted and attended to during their visit.
- Coordinate with internal teams to ensure guests and clients are received properly.
- Support company protocol during meetings, official visits, exhibitions, events, and ceremonies.
- Maintain high standards of hospitality, etiquette, and confidentiality.
- Ensure all guest-facing areas are presentable and aligned with company standards.
- Handle guest and client communication professionally when required.
- ***Requirements:***
- Arabic speaker with strong English communication skills.
- Female candidates are preferred for this position.
- Previous experience in protocol, VIP guest relations, client relations, hospitality, reception, or events is preferred.
- Professional appearance and excellent communication skills.
- Strong interpersonal skills and ability to deal with VIP guests and senior-level clients.
- Polite, confident, calm, proactive, and detail-oriented.
- Ability to maintain confidentiality and professionalism at all times.
- Good understanding of UAE business culture, etiquette, and hospitality standards.
- UAE experience is an advantage.
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