ProProduct Sales Development Representative

This role requires a blend of sales drive and customer success empathy to effectively drive product adoption.

Experience: 2-4 years of experience in Sales or Customer Success, specifically in a cross-sell or up-sell capacity.

Outbound Skills: 12+ months of outbound calling experience is required.

Travel: Ability to travel domestically 30% of the time to do Onsite visits.

Communication: Strong interpersonal skills and a friendly, professional demeanor on the phone.

Resilience: The ability to effectively handle objections and clearly articulate the value proposition of add-on products with any level of detail or brevity.

Mindset: A tenacious work ethic with a desire to be a top performer, high level of social intelligence, passion, ambition, and a team-player mentality.

Adaptability: Resourcefulness and adaptability to new responsibilities in a fast-paced work environment.

You will receive focused support and development to ensure your success in this specialized sales function.

Dedicated Coaching: Extensive coaching and development from managers and enablement coaches.

Growth Path: Clear opportunities to build a long-term sales career leveraging your success in this specialized role.

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. ServiceTitan is an equal opportunity employer. We do not discriminate against employees based on race, colour, religion, creed, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), marital status, family status, sexual orientation, or any other characteristic protected by applicable provincial legislation.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

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