Property Management Coordinator
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Key skills for this role
About the Role
Savills Dubai seeks a Property Management Coordinator to provide administrative support for property management operations. Responsibilities include lease administration, tenant liaison, filing, and reporting.
Key Skills for This Role
Responsibilities
- Provide administrative support services for the Property Management department
- Maintain an accurate filing system incorporating tenant information, building/equipment maintenance, occupancy data and accounting records
- Prepare and send lease renewal notices
- Prepare Tenancy agreements for new leases and lease renewals
- Following up on lease renewals and return cheque settlements
- Ensure tenants’ complaints and concerns are attended quickly and satisfactorily
- Registration of tenancy contracts with the Ejari system
- Assist tenants in registering utilities (water and electricity) with DEWA
- Assist with preparation of monthly management reports for designated properties
- Meet tenants to receive signed tenancy contracts, ID documents and payments
- Prepare file for new tenants/vacating tenants for handover to client office
- Input data on the relevant system
Requirements
- Highly organised and methodical
- Excellent at multi tasking
- Good attention to detail
- Confident, outgoing with excellent communication skills – English as primary business language
- Experience in working with a client and customer facing role
- Professional office experience, preferably in a Property Management department
- Microsoft Office skills (MS Excel & MS PowerPoint)
Full Job Posting
The Role
- A Property Administrator within Savills Dubai office, working as part of the Property Management team on managed properties.
- Full time liaison with Landlords, Tenants, Service providers and responsibility for the start to end property management process.
Key Responsibilities
- Provide administrative support services for the efficient and effective operation of the Property Management department.
- Maintain an accurate filing system incorporating tenant information, building/equipment maintenance, occupancy data and accounting records.
- Prepare and send lease renewal notices.
- Prepare Tenancy agreements for new leases and lease renewals.
- Following up on lease renewals and return cheque settlements.
- Ensuring, as far as possible, that tenants’ complaints and concerns are attended quickly and in a satisfactory manner.
- Registration of tenancy contracts with the Ejari system.
- Assist the tenants in registering their utilities (water and electricity) with DEWA.
- Assist with the preparation of monthly management reports for the designated properties.
- Meet tenants to receive signed tenancy contracts, ID documents and payments related to the lease.
- Prepare file for new tenants/vacating tenants for handover to client office.
- Inputting data on the relevant system.
People
- Work as a team member, sharing knowledge and experience.
- Work closely with team members to deliver team goals and objectives.
Clients and business development
- Build good client rapport through day to day liaison, aligned to the Savills brand.
- Ensure that a high level of professional relationship is maintained at all times.
Financial
- Ensure department targets are met on monthly basis.
- Ensure renewals are done on time and rental cheques are received and sent to Landlords office on time.
Systems and process
- Microsoft Office suite knowledge and skills.
- Ability to follow end to end process, identifying and recommending process change.
- Ensure accurate and timely input of data into Excel sheets / software.
- Knowledge of Happy Tenant, Yardi or PACT an advantage but not a requirement.
Skills, Knowledge and Experience
- Highly organised and methodical.
- Excellent at multi tasking.
- Good attention to detail.
- Confident, outgoing with excellent communication skills – English as primary business language.
- Experience in working with a client and customer facing role.
- Professional office experience, preferably in a Property Management department.
- Good interpersonal skills – team approach.
- Proactive and Creative.
- Microsoft Office skills (MS Excel & MS PowerPoint) for document production.
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