Design, test, govern, and continuously improve prompts, system instructions, conversation flows, and interaction patterns for AIRP LLM applications and related citizen-development experiences. The role ensures model outputs are accurate, grounded, safe, consistent, cost-aware, and aligned with business and compliance expectations.
Client-specific emphasis
Prompt work must support enterprise business use cases, not generic chatbot experimentation.
Reusable prompt patterns should be suitable for AIRP and, where applicable, Copilot Studio / Power Platform citizen-development scenarios.
Candidates must understand prompt security, sensitive data handling, citations/grounding, and structured evaluation.
Primary ownership
Prompt patterns, system instructions, response templates, and conversation policies for AIRP LLM use cases.
Prompt testing, versioning, evaluation, and quality-improvement workflows.
Reusable prompt libraries and guardrail patterns for business teams and responsible citizen development where applicable.
Design prompts for chatbots, copilots, RAG systems, document analysis, summarization, workflow agents, knowledge assistants, and decision-support experiences.
Develop system prompts, few-shot examples, tool-use instructions, response formats, escalation logic, citation behavior, and conversation policies.
Optimize prompts for KYC support, credit underwriting support, governance tracking, pitch book generation, Banker 360, Customer 360, deal library intelligence, financial crime quality, and sanctions screening use cases.
Build reusable prompt libraries and templates aligned to enterprise standards, business domains, AIRP patterns, and citizen-development guardrails.
Evaluate prompt performance using metrics such as task success, groundedness, hallucination rate*** completeness, safety, user satisfaction, latency, and token cost.
Partner with engineers to implement prompt versioning, testing, deployment, and monitoring in production systems and CI/CD workflows.
Support RAG quality by assessing retrieval context, chunking quality, source citation behavior, response synthesis, and missing-context behavior.
Conduct adversarial testing for prompt injection, jailbreaks, instruction conflicts, sensitive-data leakage, unsafe outputs, and unauthorized tool use.
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