Project Manager – Retail Lending Programme (LOS, LMS & Collections)
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Key skills for this role
About the Role
HireAlpha is seeking a Project Manager for a Retail Lending Programme in Dubai, covering LOS, LMS, and Collections platform migrations. The role requires 12-14 years of banking/financial services experience with a strong project delivery track record.
Key Skills for This Role
Responsibilities
- Develop and maintain the integrated project plan, WBS, schedule and critical path across the LOS, LMS and Collections workstreams
- Manage scope, milestones and deliverables across phased go live waves
- Drive day to day delivery, sprint cadence and resource planning across business, IT and vendor teams
- Track and report progress, budget (CAPEX / OPEX) and QG gate readiness to programme leadership
- Act as the primary delivery interface between business, technology and vendors
- Run the programme governance rhythm — steering updates, status reporting and decision logs
- Manage stakeholder expectations across business, credit, operations, finance, collections and senior leadership
- Own the programme RAID log; identify, track and mitigate risks and issues
- Manage cross workstream and cross platform dependencies
- Manage multiple vendor deliveries against SOW, milestones and SLAs
- Govern SIT, UAT and defect management through to QG sign off
- Plan and manage go live, cutover, data migration readiness and rollback across waves
Requirements
- Bachelor’s degree in relevant field (Master’s / MBA preferred)
- 12–14 years of banking / financial services experience, with a strong project delivery track record
- Proven experience managing retail lending system implementations across origination, loan management and collections (e.g., Flowable, Newgen, FinnOne Neo, Nucleus, Intellect, Finacle, Pega, TCS BaNCS)
- PMP, PRINCE2 or equivalent certification; Agile / Scrum certification an advantage
- End to end delivery management of large, multi workstream banking technology / system implementation programmes
- Strong planning, scheduling and critical path management (MS Project, Wrike, or similar)
- Budget, vendor and commercial management
- Governance, RAID and stakeholder reporting at senior / CXO level
- Working knowledge of LOS, LMS and collections platforms and integration patterns (REST / SOAP, APIs, data migration)
- Agile and waterfall / hybrid delivery
Full Job Posting
Job Description
- Project Manager – Retail Lending Programme (LOS, LMS & Collections)
- Exp: 12 14 Years
- Location: Dubai
- Domain: banking / financial services
- Notice Period: 0 30 Days only
Qualifications
- Bachelor’s degree in relevant field (Master’s / MBA preferred)
- 12–14 years of banking / financial services experience, with a strong project delivery track record
- Proven experience managing retail lending system implementations across origination, loan management and collections (e.g., Flowable, Newgen, FinnOne Neo, Nucleus, Intellect, Finacle, Pega, TCS BaNCS)
- PMP, PRINCE2 or equivalent certification; Agile / Scrum certification an advantage
Skills & Competencies
- End to end delivery management of large, multi workstream banking technology / system implementation programmes
- Strong planning, scheduling and critical path management (MS Project, Wrike, or similar)
- Budget, vendor and commercial management
- Governance, RAID and stakeholder reporting at senior / CXO level
- Working knowledge of LOS, LMS and collections platforms and integration patterns (REST / SOAP, APIs, data migration)
- Agile and waterfall / hybrid delivery
Role Overview
- The Project Manager will be accountable for the end to end delivery of the Retail Lending Programme, covering the migration of the Loan Origination System (LOS) to Flowable and the Loan Management System (LMS) and Collections platforms to FinnOne Neo.
- The role spans planning, governance, budget, risk and vendor management, working closely with retail lending, credit risk, operations, finance, collections & recovery, technology and the implementation vendors.
- The programme delivers origination, servicing and collections capability across conventional and Islamic retail lending products – on time, within budget, and through the programme’s QG1–QG5 quality gates.
Key Responsibilities
- Planning & Delivery Management: Develop and maintain the integrated project plan, WBS, schedule and critical path across the LOS, LMS and Collections workstreams.
- Manage scope, milestones and deliverables across phased go live waves (greenfield new book first, followed by legacy migration).
- Drive day to day delivery, sprint cadence and resource planning across business, IT and vendor teams.
- Track and report progress, budget (CAPEX / OPEX) and QG gate readiness to programme leadership.
- Programme Scope: LOS migration from Newgen IBPS to Flowable; LMS migration from Nucleus LMS v3.3 to FinnOne Neo; Collections migration from Intellect to FinnOne Neo.
- KYC / AML, documentation & disbursement handoff to core banking.
- Conventional (FinnOne Neo) and Islamic (Finacle 11.x) retail lending products.
- Integration across core banking, credit bureau, e KYC, payments, GL, channels & dialer / collections tools.
- Governance & Stakeholder Management: Act as the primary delivery interface between business, technology and vendors.
- Run the programme governance rhythm — steering updates, status reporting and decision logs.
- Manage stakeholder expectations across business, credit, operations, finance, collections and senior leadership.
- Prepare QG gate artefacts and secure sign offs.
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