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Project Control Delivery Specialist (Emirati Talent)

EDGE
Abu Dhabi, UAE
Full Time
Mid
Today
Project ControlCustomer ServiceContract ManagementSales PlanningData AnalysisSAP
Free

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About EDGE Group

  • EDGE is a leading advanced technology group in defence and emerging technologies, headquartered in UAE.
  • Spans more than 35 specialised companies and multiple centres of excellence.
  • Based in Abu Dhabi, a globally connected hub.

About The Role

  • Oversee project control and delivery activities across local and international engagements.
  • Manage customer service and delivery operations, serving as key point of contact for clients.
  • Plan, coordinate, and monitor order intake and delivery milestones.
  • Collaborate with business development, project management, and finance teams to track and allocate project costs.
  • Identify and implement process improvements to enhance operational efficiency and delivery performance.

Key Responsibilities / Duties

  • Support Sales Planning and execution across local and international markets.
  • Manage key clients (MOD, Tawazun, Intercompany, and Domestic/International Customers).
  • Track and monitor all sales and delivery opportunities, budgets, forecasting, ordering, pricing, and delivery milestones.
  • Plan, coordinate, and implement activities related to order intake to ensure product delivery per contractual obligations.
  • Work with project managers to ensure successful delivery of product and service solutions.
  • Physical escort of customer representatives through pre delivery inspections and audits.
  • Develop and maintain databases to track Controlled Documents.
  • Data logging/entry into department databases and ERP (SAP).
  • Prepare reports by collecting, analyzing, and summarizing information.
  • Proactively govern and report on delivery status and risk, recommend improvements.
  • Investigate and analyze customer problems and propose solutions; expedite resolution of complaints.
  • Follow up and report on collection of credits.

Basic Qualifications, Skills And Experience

  • Degree in Business Management or Commerce.
  • 5 6 years work experience in a similar technical product focused environment.
  • Experience optimizing commercial processes and maximizing resources to meet deadlines.
  • Intermediate to expert level knowledge of Commercial policies and procedures.
  • Knowledge and application of Commercial techniques.
  • Knowledge and understanding of engineering principles.
  • Experience collating and analysing customer feedback and resolving concerns.
  • Excellent people skills demonstrated through ability to work with multiple stakeholders.
  • Proven Project Management and presentation skills.

Preferred Qualifications

  • 8 years experience in similar role within the defense industry.

Why Choose EDGE?

  • Highly competitive tax free salary.
  • Benefits may include family visas, annual flight tickets, medical insurance, and education allowances.
  • Extensive opportunities to develop skills and advance career through learning academy and digital platform.
  • Freedom to innovate and work alongside world class talent.

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