Project Assistant- Order Management
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Key skills for this role
Role Overview
The Commercial Project Assistant - Order Management role supports customer orders, receivables, shipments, documentation, and commercial administration.
The position coordinates order-to-cash and customer service processes across internal teams and external stakeholders.
Key Skills for This Role
Full Job Posting
Role Overview
The Commercial Project Assistant - Order Management role supports customer orders, receivables, shipments, documentation, and commercial administration.
The position coordinates order-to-cash and customer service processes across internal teams and external stakeholders.
Employment Type
The role is a contract position.
Compensation
- The listed salary is AED 10,000 per month.
Work Location
- The stated work location is Dubai.
Key Responsibilities
- Follow up on outstanding invoices and payments, maintain collection trackers, and coordinate account updates with Finance.
- Process customer orders and monitor them from receipt through fulfilment.
- Coordinate with logistics, warehouses, freight forwarders, and other parties and track shipment progress.
- Communicate order, delivery, documentation, payment, and commercial updates to customers and stakeholders.
- Prepare commercial documents, trackers, reports, records, quotations, and order documentation.
- Support invoicing coordination and other commercial administration.
- Coordinate with Sales, Finance, Supply Chain, Logistics, Operations, and other internal teams.
- Maintain ERP or CRM and Excel records and report on receivables, open orders, shipments, and commercial activities.
Requirements
- Bachelor's degree or diploma in Business Administration or a related field.
- At least four years of relevant experience in commercial operations, order management, customer service, sales administration, logistics coordination, accounts receivable, or a similar role.
- Experience in an energy, oil and gas, industrial, trading, engineering, logistics, or B2B environment is preferred.
- Strong organizational, follow-up, communication, stakeholder coordination, and documentation skills are required.
- Good working knowledge of Microsoft Office, particularly Excel, is required.
- Experience with ERP or CRM systems is advantageous.
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