Program Manager, Smart Start

Support the development of training proposals, customized needs assessments, and teacher training recommendations for partners.

Manage the coordination and delivery of Smart Start Teacher Training, including enrollment, scheduling, communications, and materials distribution.

Provide direction to the Teacher Training Coordinator for all teacher and instructor training activities.

Prepare weekly Smart Start Teacher Training enrollment and engagement reports for Learning Systems leadership.

Oversee curriculum resources, instructor coordination, and accreditation compliance.

Serve as a central point of coordination across Learning Systems, Marketing and IT to ensure alignment on Smart Start initiatives.

Partner with the Digital Learning team to ensure Smart Start courses, digital tools, and resources align with program goals, accessibility standards, and optimal user experience.

Coordinate content reviews and planning across Smart Start products to ensure consistency and quality.

Support departmental operational and administrative activities, including processing agreements, contracts, and invoices.

Coordinate logistics for training sessions, professional development, and events (virtual and in-person).

Support conference logistics as needed.

Contribute to team meetings and strategic/tactical planning processes.

Perform other relevant duties as assigned.

Bachelor’s degree, or equivalent combination of education and experience.

Five (5) years of experience in program or project management, ideally in an educational, not-for-profit, or creative industry environments.

Excellent written and verbal communication skills.

Strong time management and organizational skills.

Ability to multi-task effectively and adapt to changing priorities.

Team player willing to jump in and support where needed, but equally capable of working independently with minimal supervision.

Experience with music and/or educational programming preferred.

Hybrid work arrangement, working on site at least two (2) days a week, including all staff Community Days.

Occasional requirements to work outside of regular business hours.

Some travel within Canada and the United States (up to 10–15%) for events, conferences, or partnership meetings.

May sit for extended periods of time with exposure to computer screen.

This opportunity is for an existing vacancy.

AI Disclosure: AI is not being used to screen, assess, or select applicants.