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Program Manager - Principal

TALENTMATE
, UAE
Manager
Program ManagementDigital TransformationPMOStakeholder ManagementRisk ManagementGovernance
Free

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Program ManagementDigital TransformationPMO
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Job Overview

  • Program / Engagement Manager – Principal level in Business Consulting practice for Consumer Goods, Retail and Logistics (CRL).

Key Responsibilities

  • Oversee design and delivery of complex learning programmes, ensuring high standards of quality, timeliness, and measurable impact.
  • Maintain structured RAID management and drive timely resolution of issues and dependencies.
  • Lead globally distributed teams, leveraging offshore delivery and vendor partnerships effectively.
  • Run PMO routines, including status reporting, dashboards, executive summaries, and delivery health checks.
  • Drive governance, risk management, and continuous improvement across delivery portfolios.
  • Design and run the portfolio governance model (charters, RACI, decision rights, escalation paths, MBRs/QBRs, steering committees).
  • Lead PMO standards (methodology, planning, RAID, benefits, change control, dependency management).
  • Institute risk frameworks, control libraries, and quality gates; run independent health checks and tollgates.
  • Contribute to proposals, work breakdown structures, estimates, and solution documentation.
  • Provide delivery inputs into commercial models, timelines, and staffing plans.
  • Participate in project walkthroughs, demos, and client discussions as required.

Requirements

  • 15+ years of experience in PMO leadership and digital transformation program management, including implementing governance structures across multi vendor, cross functional teams.
  • Proven ability to lead and support multi million dollar, multi country transformation programs from strategy through execution.
  • Demonstrated experience delivering end to end digital transformation initiatives, including S/4HANA, Oracle, and Salesforce implementations.
  • Strong background managing core consulting programs such as IT strategy development, enterprise roadmaps, and process transformation, leveraging tools like Celonis, Signavio, ARIS, or equivalent.
  • Experience leading large, global, cross functional teams within matrixed and multi vendor environments.
  • Strong executive presence and influencing skills, able to engage credibly with senior stakeholders and support strategic decision making.
  • High personal impact, resilience, and gravitas, with the ability to guide stakeholders through major change initiatives.
  • A pragmatic, solution oriented approach, capable of simplifying complexity and delivering sustainable, outcome focused solutions.
  • Exceptional attention to detail and a commitment to maintaining high quality across all deliverables.
  • Skilled at facilitating collaboration and motivating teams to achieve shared goals and high performance.
  • Effective at identifying, managing, and mitigating risks and issues to ensure successful client outcomes.
  • Comfortable operating independently and in fast paced, ambiguous environments, maintaining clarity and structure.

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