PROGRAM MANAGER - IT DELIVERY (BANKING)
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Key skills for this role
About the Role
Duncan & Ross seeks an experienced Program Manager to plan, coordinate, and monitor IT programmes in the banking sector. The role requires strong governance, risk management, and delivery methodology expertise.
Key Skills for This Role
Responsibilities
- Support planning and execution across multiple concurrent IT programmes
- Monitor programme progress against plans, timelines, and priorities
- Prepare governance materials and management reporting
- Track risks, issues, dependencies, and escalation actions
- Coordinate with IT delivery teams to ensure compliance with end to end delivery methodology and quality gates
Requirements
- Minimum 7 years' experience in programme or project management
- Strong knowledge of project delivery methodologies and governance frameworks
- Hands on ServiceNow SPM experience (preferred)
- PMP, PRINCE2, or MSP certification (advantageous)
Full Job Posting
Role Summary
- The Program Manager plans, coordinates, and monitors IT programmes to ensure structured delivery aligned with the clients governance processes and end to end delivery methodology.
Key Responsibilities
- Support planning and execution across multiple concurrent IT programmes.
- Monitor programme progress against plans, timelines, and priorities.
- Prepare governance materials and management reporting.
- Track risks, issues, dependencies, and escalation actions.
- Coordinate with IT delivery teams to ensure compliance with the end to end delivery methodology and quality gates.
Required Experience & Skills
- Minimum 7 years' experience in programme or project management.
- Strong knowledge of project delivery methodologies and governance frameworks.
Preferred / Advantageous
- Hands on ServiceNow SPM experience.
Certifications
- PMP, PRINCE2, or MSP certification is advantageous.
Success Criteria
- Programmes delivered in accordance with agreed plans.
- Risks and dependencies proactively managed and escalated.
- Governance forums supported with complete and timely reporting.
- Programme artefacts (Activity Charters, Execution Plans, SDDs, Project Closure Documents) delivered in accordance with the IT PMO E2E Delivery Methodology.
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