KNOWLEDGE MANAGEMENT CONSULTANT (SME)
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Key skills for this role
About the Role
Duncan & Ross seeks a Knowledge Management Consultant (SME) in Riyadh, Saudi Arabia. The role requires 8+ years in KM, expertise in frameworks like APQC or ISO 30401, and experience with taxonomies and content governance.
Key Skills for This Role
Responsibilities
- Deliver KM programs and establish KM frameworks
- Design taxonomies, metadata schemas, and content governance models
- Drive change management and adoption of KM initiatives
- Apply AI/data foundations for knowledge systems
- Facilitate stakeholder management and workshops
Requirements
- 8+ years in knowledge management, information management, or enterprise content/information architecture
- Demonstrable expertise in KM frameworks and methodologies (APQC, ISO 30401, SECI, KCS, or equivalent)
- Proven experience designing taxonomies, metadata schemas, and content governance models
- Strong change management and adoption track record
- Working knowledge of AI/data foundations for knowledge systems: RAG, vector/semantic search, knowledge graphs
- Experience with KM/content platforms and enterprise search
- Bachelor's degree in relevant field (Information Science, Knowledge Management, Computer Science, Business)
Full Job Posting
Required Experience & Qualifications
- 8+ years in knowledge management, information management, or enterprise content/information architecture, including hands on delivery of KM programs.
- Demonstrable expertise in KM frameworks and methodologies (APQC, ISO 30401, SECI, KCS, or equivalent), applied in real organizational settings.
- Proven experience designing taxonomies, metadata schemas, and content governance models.
- Strong change management and adoption track record — moving KM from launch to sustained usage.
- Working knowledge of AI/data foundations for knowledge systems: RAG, vector/semantic search, knowledge graphs, structured vs. unstructured data, and content preparation for LLMs.
- Experience with KM/content platforms and enterprise search.
- Bachelor's degree in a relevant field (Information Science, Knowledge Management, Computer Science, Business, or equivalent experience). Relevant certifications (e.g., CKM, KMI, APQC) are a plus.
Skills & Attributes
- Bridges business, behavioral, and technical perspectives — comfortable with executives, end users, and engineers alike.
- Hands on and pragmatic; able to deliver tangible foundations within a compressed 1–2 month window.
- Strong facilitation, stakeholder management, and workshop skills.
- Clear communicator in English; Arabic proficiency highly valued for stakeholder engagement and bilingual content design.
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