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Program Administrator
Tremco CPG Inc.
Remote, UAE
Full-time
Entry
Remote
Discovered 3 weeks ago
Program administrationProposal writingMicrosoft ExcelMicrosoft OutlookMicrosoft TeamsSmartSheet
Free
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Program administrationProposal writingMicrosoft Excel
Role Overview
Support the National Account Team Lead and Program Managers in an administrative role across multiple service-contract programs.
Execute day-to-day program requirements while managing deadlines, communication, customer-specific requirements, and document integrity.
Key Skills for This Role
Program administrationProposal writingMicrosoft ExcelMicrosoft OutlookMicrosoft TeamsSmartSheet
Full Job Posting
General Description
Support the National Account Team Lead and Program Managers in an administrative role across multiple service-contract programs.
Execute day-to-day program requirements while managing deadlines, communication, customer-specific requirements, and document integrity.
Program Administration
- Write customer proposals and apply applicable discounts, labor and material breakdowns, taxes, regional labor rates, and service pricing.
- Manage leak response programs by tracking calls, response times, subcontractor invoices, completion paperwork, dispatches, technician updates, and customer invoicing.
- Track roof inspection data, maintain completion trackers, schedule field technicians, input budgets, and manage technician recommendations.
- Submit reports for quality control, edit reports based on feedback, and deliver reports and files to Program Managers and customers.
- Update customer work-order and invoice portals with ETAs, statuses, and invoice information.
- Complete special projects and manage daily tasks assigned by the Program Manager.
Competencies and Tools
- Be detail-oriented, organized, deadline-conscious, and attentive to customer-specific requirements.
- Understand WTI services, pricing, regional labor rates, and the information in the company price book.
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