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Production Support - Software Engineer
CGI
Hyderabad, IND
Full-time
Entry
Onsite
Discovered 1 weeks ago
Production supportDistributed systemsRESTful APIsOpenAPIKubernetesAWS
Free
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Production supportDistributed systemsRESTful APIs
Role Overview
CGI is seeking a Production Support Software Engineer to monitor and track applications and address issues that are noticed, reported, or escalated.
The role involves production support for distributed systems and medium-to-large-scale web and mobile applications.
Key Skills for This Role
Production supportDistributed systemsRESTful APIsOpenAPIKubernetesAWS
Full Job Posting
Position Description
CGI is seeking a Production Support Software Engineer to monitor and track applications and address issues that are noticed, reported, or escalated.
The role involves production support for distributed systems and medium-to-large-scale web and mobile applications.
Role Details
- Experience requirement: 2–4 years.
- The listed shifts are 6:00 a.m.–2:00 p.m. and 1:00 p.m.–10:00 p.m.
- The listed main locations are Hyderabad and Bengaluru, India.
- Employment type is full time.
Duties and Responsibilities
- Understand product functionality and business requirements and communicate the impact of production changes to the support team.
- Monitor and track applications using different tools and address noticed, reported, or escalated issues.
- Handle distributed systems and maintain medium-to-large-scale web and mobile applications.
- Navigate AWS, OpenShift, Node.js, Python, Java, and MongoDB in a fast-moving team.
- Triage complex customer-reported issues in distributed environments.
- Analyze distributed solutions processing, storing, and retrieving large data volumes and identify root causes.
Required Qualifications
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