Product Specialist - Immunology
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Key skills for this role
About the Role
Johnson & Johnson Innovative Medicine seeks a Product Specialist in Immunology to promote pharmaceutical products to healthcare professionals in Riyadh. The role involves maximizing patient share, building account relationships, and ensuring compliance.
Key Skills for This Role
Responsibilities
- Maximize Patient share of assigned products through understanding the patient pathway, making sure sales are maximized and all sales processes are done respecting J&J compliance, Quality guidelines and local laws.
- Use a multichannel approach to reach out to HCPs enlisted in his/her list (face to face, Email, Phone call, presentations when required etc) with the set quality and quantity according to CVT strategy as well as providing quality call feedback for each visit.
- Achieving market share target for the assigned territory.
- Promote J&J Innovative Medicine's image as a scientific transformational digital innovator within his/her assigned accounts and organize promotional/digital scientific meetings.
- Maximizing J&J Innovative Medicine's Access Reach Through Full Account Mapping, understanding the logistical processes, product listing processes, contracting, account Stakeholders and decision making processes within the account.
- Developing and maintaining long term engagements with customers/stakeholders within the Accounts (e.g. Directors of Pharmacy, Senior Procurement Managers, Tender Managers and Hospital Management).
- Identify short and long term business opportunities according to the Business Unit strategy in collaboration with the Market Access team.
- Ensuring Execution Excellence Through Fulfilling all Customer Interaction Excellence (CIE) index and KPIs within the agreed timelines including but not limited to: Updating the database, correct & accurate reporting of visits to HCPs with valuable call feedback, sample correct handling and continuous improvement of qualitative performance.
- Maintain updated knowledge of disease areas, products and competitors through achieving results in scientific quizzes and attending assigned training courses.
- Organize assigned activities respecting all compliance rules and using the correct CRM system as stipulated in related SOP.
- Compliance with set guidelines, policies and SOPs of J&J and of local regulation, including local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy of business conduct and other J&J policies.
- Pharmacovigilance rules notifying within company regulations about Adverse Events & Product Quality Complaints.
Requirements
- Should behave according to Credo and J&J leadership imperatives
- Should be highly aware of all factors affecting his/her territory & accounts performance, reporting to his/her manager all information affecting business results
- Should show a high sense of urgency and ability to act on business opportunities using analytical skills and disciplined execution
- Should show collaborative behavior and ability to work in a team contributing to his/her team business
- Required to be competitive always striving to push his/her product to leadership position following compliance rules
- Required to report information affecting J&J Innovative Medicine's image or any misconduct by any internal or external stakeholder
Full Job Posting
Purpose
- The main task of a Product Specialist in J&J Innovative Medicine is to represent us in front of healthcare professionals making sure our products are used based on their own merit, and according to their clinical indications, while respecting all J&J Credo obligations.
- PS promotes registered products within registered indications in order to increase our products access in collaboration with other functions.
- This takes place by detailing our product's value in order to serve more eligible patients.
Responsibilities
- Maximize Patient share of assigned products through Understanding the patient pathway, making sure sales are maximized and all sales processes are done respecting J&J compliance, Quality guidelines and local laws.
- Use a multichannel approach to reach out to HCPs enlisted in his/her list (face to face, Email, Phone call, presentations when required etc) with the set quality and quantity according to CVT strategy as well as providing quality call feedback for each visit.
- Achieving market share target for the assigned territory.
- Promote J&J Innovative Medicine's image as a scientific transformational digital innovator within his/her assigned accounts and organize promotional/digital scientific meetings.
- Maximizing J&J Innovative Medicine's Access Reach Through Full Account Mapping, understanding the logistical processes, product listing processes, contracting, account Stakeholders and decision making processes within the account.
- Developing and maintaining long term engagements with customers/stakeholders within the Accounts (e.g. Directors of Pharmacy, Senior Procurement Managers, Tender Managers and Hospital Management).
- Identify short and long term business opportunities according to the Business Unit strategy in collaboration with the Market Access team.
- Ensuring Execution Excellence Through Fulfilling all Customer Interaction Excellence (CIE) index and KPIs within the agreed timelines including but not limited to: Updating the database, correct & accurate reporting of visits to HCPs with valuable call feedback, sample correct handling and continuou
- Maintain updated knowledge of disease areas, products and competitors through: Achieving results in scientific quizzes organized by CVT according to the manager s expectations; Attending all assigned training courses and capturing learnings showing improvement in technical and ethical business pract
- Organize assigned activities respecting all compliance rules and using the correct CRM system as stipulated in related SOP.
- Compliance with set guidelines, policies and SOPs of J&J and of local regulation. This includes local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy of business conduct and other J&J policies.
- Pharmacovigilance rules notifying within company regulations about Adverse Events & Product Quality Complaints.
Technical/Functional Skills Required
- Should behave according to Credo and J&J leadership imperatives.
- Should be highly aware of all factors affecting his/her territory & accounts performance, reporting to his/her manager all information affecting business results.
- Should show a high sense of urgency and ability to act on business opportunities using his/her analytical skills and disciplined execution.
- Should show collaborative behavior and ability to work in a team contributing to his/her team business.
- Required to be competitive always striving to push his/her product to leadership position following compliance rules.
- Required to report information affecting J&J Innovative Medicine's image or any misconduct by any internal or external stakeholder that might affect company image or performance.
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