Product Owner

What you’ll do (key responsibilities)

• Develop deep understanding of your assigned CAP HPI products, users, personas, journeys, and commercial goals.
• Own and continuously refine the product backlog; write clear epics, user stories, and acceptance criteria.
• Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact.
• Run effective backlog refinement and support agile ceremonies (planning, stand-ups, review, retro), ensuring the team is clear on scope and intent.
• Collaborate daily with Engineering, QA, UX, Analytics, and Support to deliver valuable increments and reduce delivery risk.
• Manage dependencies across teams and systems, identifying integration points and addressing blockers early.
• Support release planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed).
• Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement.
• Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways to pay down technical debt.

Key relationships