Product Manager - Mobile App
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Key skills for this role
About the Role
Etihad is seeking a Product Manager to drive the strategy, roadmap, delivery, and performance of its Mobile App portfolio. The role requires 7+ years of product management experience including 5+ years managing mobile app products at scale, strong understanding of mobile ecosystems, and experience with Agile delivery.
Key Skills for This Role
Responsibilities
- Define and execute the product vision, strategy, and roadmap for Etihad's mobile applications
- Own the end to end product lifecycle, from discovery and prioritization through delivery, launch, and optimization
- Collaborate with UX, engineering, architecture, and business teams to deliver intuitive, scalable, and high performing mobile experiences
- Drive Agile product delivery, managing priorities, dependencies, risks, and release planning
- Leverage customer insights, analytics, market trends, and competitive benchmarking to inform product decisions
- Monitor product KPIs, adoption, engagement, and customer feedback to continuously improve the mobile experience
- Manage third party vendors and technology partners to ensure successful product delivery and operational excellence
- Act as the voice of the customer, balancing user needs with business objectives and technical considerations
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field
- 7+ years of product management experience, including 5+ years managing mobile app products at scale
- Proven success launching and growing customer facing mobile applications across iOS and Android platforms
- Strong understanding of mobile app ecosystems, customer journeys, app analytics, mobile UX, and experimentation frameworks
- Experience working with mobile development teams using native (iOS, Android) and/or cross platform technologies such as Flutter or React Native
- Demonstrated ability to define product strategy, prioritize roadmaps, and deliver measurable business outcomes
- Experience working within Agile environments, including SAFe and Scrum
Full Job Posting
Synopsis
- Responsible for driving the strategy, roadmap, delivery, and performance of Etihad's Mobile App portfolio.
- Reporting to the Senior Product Manager, Digital, the role owns the end to end product lifecycle of customer facing mobile experiences.
- Partners closely with technology, UX, analytics, and business stakeholders to deliver innovative, data driven solutions.
Accountabilities
- Define and execute the product vision, strategy, and roadmap for Etihad's mobile applications.
- Own the end to end product lifecycle, from discovery and prioritization through delivery, launch, and optimization.
- Collaborate with UX, engineering, architecture, and business teams to deliver intuitive, scalable, and high performing mobile experiences.
- Drive Agile product delivery, managing priorities, dependencies, risks, and release planning.
- Leverage customer insights, analytics, market trends, and competitive benchmarking to inform product decisions.
- Monitor product KPIs, adoption, engagement, and customer feedback to continuously improve the mobile experience.
- Manage third party vendors and technology partners to ensure successful product delivery and operational excellence.
- Act as the voice of the customer, balancing user needs with business objectives and technical considerations.
Education & Experience
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
- 7+ years of product management experience, including 5+ years managing mobile app products at scale.
- Proven success launching and growing customer facing mobile applications across iOS and Android platforms.
- Strong understanding of mobile app ecosystems, customer journeys, app analytics, mobile UX, and experimentation frameworks.
- Experience working with mobile development teams using native (iOS, Android) and/or cross platform technologies such as Flutter or React Native.
- Demonstrated ability to define product strategy, prioritize roadmaps, and deliver measurable business outcomes.
- Airline, travel, aviation, loyalty, e commerce, or other consumer digital experience preferred.
- Strong stakeholder management, communication, and influencing skills.
- Experience working within Agile environments, including SAFe and Scrum.
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