Guest Transport Administrator
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Key skills for this role
About the Role
Etihad Airways is seeking a Guest Transport Administrator to support Guest Transportation operations by managing vendor administration, invoice processing, and operational documentation.
Key Skills for This Role
Responsibilities
- Maintain vendor records, contracts, documentation, and compliance tracking across multiple service providers
- Verify, reconcile, and process vendor invoices against system data (trips, bookings, cost codes), ensuring accuracy and timely submission
- Track transportation costs, support budget monitoring, and flag discrepancies or variances
- Maintain booking records, reports, and documentation to support daily operations and audits
- Ensure adherence to internal policies, contractual terms, and audit requirements
- Prepare regular reports (invoices, trips, vendor performance data) to support operational and financial visibility
- Liaise with vendors, finance, and internal teams to resolve invoice queries, discrepancies, and documentation gaps
- Produce and analyze operational reports to enable data driven decisions and performance improvements
- Identify and support improvements in administrative workflows, systems, and reporting accuracy
Requirements
- Bachelor's degree
- 2–5 years of experience in administration, finance support, or operations support
- Experience in invoice processing, vendor coordination, or logistics/transport operations preferred
Full Job Posting
Synopsis
- To support Guest Transportation operations by managing vendor administration, invoice processing, and operational documentation, ensuring accurate financial control, compliance, and efficient coordination across multiple service providers.
- The role ensures administrative discipline and process integrity, enabling smooth execution of transportation services and supporting both operational and financial performance.
Accountabilities
- Vendor Administration: Maintain vendor records, contracts, documentation, and compliance tracking across multiple service providers.
- Invoice Management: Verify, reconcile, and process vendor invoices against system data (trips, bookings, cost codes), ensuring accuracy and timely submission.
- Financial Control Support: Track transportation costs, support budget monitoring, and flag discrepancies or variances.
- Operational Administration: Maintain booking records, reports, and documentation to support daily operations and audits.
- Compliance & Governance: Ensure adherence to internal policies, contractual terms, and audit requirements.
- Reporting: Prepare regular reports (invoices, trips, vendor performance data) to support operational and financial visibility.
- Liaise with key internal & external customers for regular reviews and relationship management.
- Stakeholder Coordination: Liaise with vendors, finance, and internal teams to resolve invoice queries, discrepancies, and documentation gaps.
- Reporting & Insights: Produce and analyze operational reports to enable data driven decisions and performance improvements.
- Process Improvement: Identify and support improvements in administrative workflows, systems, and reporting accuracy.
Qualifications
- Bachelor’s degree.
- 2–5 years of experience in administration, finance support, or operations support.
- Experience in invoice processing, vendor coordination, or logistics/transport operations preferred.
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