Product Manager - Events & Activities

Product Owner – Event Management

The Product Manager for Activities defines product outcomes that deliver measurable customer value and business impact across Jonas’s Activities suite. This role ensures the organization invests in the right solutions by combining deep customer insight, market awareness, financial accountability, and strong cross‑functional alignment.

A key competency of this role will be to embrace our AI‑Driven Development Lifecycle (AI‑DLC) to transform how we build software. This concept combines human expertise with AI to accelerate discovery, design, and delivery. Product Managers and Product Owners play a central role by using AI tools to rapidly develop insights, shape requirements, then collaborate closely with Engineering to bring innovative solutions to market with greater speed and precision.

This role oversees the modernization and evolution of the Activities product suite, including Dining Management, Court Booking, Event Management, Lessons, Classes, Appointments, and other activity‑driven experiences. The Product Manager partners closely with the Activities Product Owner to translate strategy into execution, while retaining accountability for product direction, prioritization, and business outcomes.

Job Responsibilities

Market & Business Impact

Understand customer segments, operational workflows, and unmet needs across club activities such as dining, events, courts, and bookings

Identify where existing solutions fall short for staff efficiency, member experience, and operational reliability

Monitor industry trends and competitive offerings across hospitality, reservations, scheduling, and event management

Validate opportunities through customer conversations, market feedback, and internal stakeholder input

Support pricing, packaging, and monetization strategies across the Activities suite

Build business cases and support ROI‑based prioritization of modernization initiatives

Track adoption, usage, retention, and revenue contribution of Activities products

Product Strategy & Prioritization

Define clear product outcomes and success metrics for the Activities suite

Establish priorities that balance customer needs, operational efficiency, and revenue impact

Drive modernization efforts that replace or significantly improve legacy activity workflows

Make informed trade‑offs between scope, timing, and long‑term platform sustainability

Align leadership and stakeholders on investment decisions and sequencing

Ensure product strategy remains grounded in real club operating environments

Cross‑Functional Alignment

Partner closely with UX, Engineering, and Operations to guide solution direction

Work hand‑in‑hand with the Activities Product Owner to ensure delivery aligns to defined outcomes

Communicate priorities, timelines, risks, and outcomes clearly across teams

Support go‑to‑market planning, internal enablement, and adoption readiness

Engage with Sales, Support, and Client Experience teams to ensure solutions meet market needs

Continuous Improvement & Performance

Monitor product performance and customer feedback across dining, courts, events, and bookings

Identify opportunities to improve usability, reliability, and operational efficiency

Drive improvements that increase adoption, satisfaction, and long‑term retention

Use data and customer insight to continuously refine product strategy and priorities

Ensure learnings from releases feed back into future investment decisions

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.