Coordinator, Rewards Services

• Support client communications to align rewards curation activities with program goals, marketing calendars, and engagement priorities.
• Support the development of recommendations, pricing input, promotional plans, and rewards content for proposals, business reviews, and client meetings.

• Maintain and support the KPI measurement, supplier scorecards, catalogue performance metrics and redemption reporting.
• Review data to understand catalogue trends, fulfillment issues, and performance improvement actions.
• Report results against Rewards Services objectives.
• Explore and adopt AI-enabled tools (e.g., for supplier research, document generation, or data analysis) to help improve operational efficiency.

• Document processes, share best practices, and support scalable execution across Rewards Services.
• Openness to responsibly adopting AI tools and supporting review of outputs for accuracy and compliance.

• Bachelor’s degree in business administration, Marketing, Supply Chain, Commerce, or a related discipline, or equivalent work experience; or
• 2-3 years of experience in rewards, loyalty, e-commerce, marketplace operations, supplier management, category management, or a related field.
• Advanced proficiency with Microsoft Excel, Microsoft Office, and work management or reporting platforms such as Jira.
• A growth mindset with an interest in developing strong communication, presentation, stakeholder management, negotiation, analytical, and problem-solving skills.

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few.

Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries.

We employ over 6,000 skilled professionals, including industry experts and technology specialists.

Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world.

We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.