Product Design Lead
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Key skills for this role
About the Role
We are looking for a Product Design Lead to lead a small, high-calibre design team shaping the core merchant experience within a sophisticated payments platform. You will own the design vision, execution quality, and team development, while contributing directly to product design work.
Key Skills for This Role
Responsibilities
- Define and own the end to end experience strategy and design quality bar for your product area
- Lead, mentor, and develop a small team of product designers through critique, coaching, and hands on collaboration
- Contribute directly to product design work, spending a significant portion of time in the tools solving high impact problems
- Partner as an equal with Product and Engineering leaders to shape roadmap direction and product decisions
- Lead research efforts to uncover user needs across multiple personas and translate insights into product direction
- Strengthen and extend the design system by identifying gaps and building reusable patterns and components
- Navigate complex trade offs between ideal user experience, technical constraints, and operational realities
- Build and evolve design processes, critique standards, and delivery practices that enable a small team to operate at high velocity and high quality
Requirements
- Proven experience designing and shipping complex SaaS, fintech, infrastructure, or developer focused products
- Prior experience leading or mentoring product designers, formally or informally
- Strong craft skills across interaction design, visual design, and information architecture
- Demonstrated ability to own a product domain from early ambiguity through to shipped outcomes
- Experience working closely with Product and Engineering in a highly collaborative environment
- Ability to operate independently with high autonomy and minimal direction
- Strong systems thinking and comfort working in technically complex environments
- Experience with payments, financial systems, or regulated domains is a strong plus
- Experience contributing to or scaling a design system is an advantage
Full Job Posting
Role Overview
- This is a high impact leadership role at the intersection of product design, systems thinking, and complex infrastructure. You will lead a small, high calibre design team responsible for shaping the core merchant experience within a sophisticated payments platform used by global businesses. The prod
Accountabilities
- Define and own the end to end experience strategy and design quality bar for your product area.
- Lead, mentor, and develop a small team of product designers through critique, coaching, and hands on collaboration.
- Contribute directly to product design work, spending a significant portion of time in the tools solving high impact problems.
- Partner as an equal with Product and Engineering leaders to shape roadmap direction and product decisions.
- Lead research efforts to uncover user needs across multiple personas and translate insights into product direction.
- Strengthen and extend the design system by identifying gaps and building reusable patterns and components.
- Navigate complex trade offs between ideal user experience, technical constraints, and operational realities.
- Build and evolve design processes, critique standards, and delivery practices that enable a small team to operate at high velocity and high quality.
Requirements
- Proven experience designing and shipping complex SaaS, fintech, infrastructure, or developer focused products.
- Prior experience leading or mentoring product designers, formally or informally.
- Strong craft skills across interaction design, visual design, and information architecture.
- Demonstrated ability to own a product domain from early ambiguity through to shipped outcomes.
- Experience working closely with Product and Engineering in a highly collaborative environment.
- Ability to operate independently with high autonomy and minimal direction.
- Strong systems thinking and comfort working in technically complex environments.
- Experience with payments, financial systems, or regulated domains is a strong plus.
- Experience contributing to or scaling a design system is an advantage.
Benefits
- Fully remote and globally distributed work environment.
- Competitive equity or share options package.
- Generous paid time off with a minimum threshold and uncapped flexibility.
- Private healthcare coverage (where applicable).
- Learning and development budget to support professional growth.
- Home office setup support and high quality equipment provision.
- Access to co working spaces and global workations.
- Annual company retreat and team offsites.
- Strong culture of autonomy, ownership, and meaningful product impact.
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