Product Delivery & Operations Lead
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Key skills for this role
About the Role
Scale AI is looking for a Product Delivery & Operations Lead in Doha to design and run systems for hyper-growth. You will drive alignment across engineering, product, and design teams, manage knowledge and tooling, and streamline procurement and budgeting.
Key Skills for This Role
Responsibilities
- Be the connective tissue across Engineering, Product and Design teams, driving alignment and prioritization
- Own knowledge management and internal tooling, ensuring efficient operation at scale
- Build and maintain systems for project tracking, staffing and performance reporting
- Partner with Finance and Legal to streamline procurement, budgeting, and contract processes
- Design and operationalize new processes for faster, higher quality product development and data delivery
- Serve as a force multiplier for technical leadership, anticipating needs and communicating priorities
- Lead internal enablement and upskilling initiatives
Requirements
- 5+ years of experience in product, strategy or business operations roles
- Proven ability to design and scale systems for technical teams
- Exceptional analytical skills
- Strong familiarity with Notion and adjacent productivity tools
- Fluency in English
- Experience working in or with the Middle East is a plus
- Proficiency in Arabic is a strong advantage
Full Job Posting
About the Role
- Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world.
- As Product Delivery & Operations Lead in Doha, you will be the operational cornerstone for a key strategic region, designing, building, and running the critical systems that enable the team's hyper growth and delivery success.
- This is a role for someone who thrives at the intersection of product, people, and process.
What you'll do
- Be the connective tissue across the Engineering, Product and Design teams driving alignment, clarity, and prioritization across all initiatives and projects.
- Own knowledge management and internal tooling, ensuring the team operates efficiently at scale. Deep expertise in Notion is critical.
- Build and maintain systems for project tracking, staffing and performance reporting.
- Partner with Finance and Legal to streamline procurement, budgeting, and contract processes to positively impact delivery timelines.
- Design and operationalize new processes that make product development and data delivery faster, higher quality and more predictable.
- Serve as a force multiplier for technical leadership helping anticipate needs, prepare materials and communicate priorities internally and externally.
- Lead internal enablement and upskilling initiatives, ensuring the team continuously improves its product development muscle.
Ideally, you'd have
- 5+ years of experience in product, strategy or business operations roles, preferably within a high growth technology company or top tier consulting/finance firm.
- Proven ability to design and scale systems that help technical teams operate with clarity and velocity.
- Exceptional analytical skills with a penchant for digging deep into the data, thinking from first principles, and iterating quickly to deliver results.
- Strong familiarity with Notion, plus adjacent productivity tools (e.g., Asana, Airtable, Coda, Slack integrations).
- Experience working in or with the Middle East, with an understanding of the regional business and regulatory environment, is a plus.
- Fluency in English is required; proficiency in Arabic is a strong advantage.
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