Product & Customer Marketing Manager

Product launches ship on the 60-day cadence, each one visibly compounding the agentic orchestration narrative rather than landing as an isolated announcement.

Enterprise case studies are produced at volume — the machine targets 8–12 per year — with named features and real metrics.

G2 review velocity and named-feature mention rates climb, and comparison assets are current and used by sales.

Product collateral — one-pagers, blog content, sales decks, and comparison assets — is current within days of each release, feeding the sales enablement program, and sales says so.

The cross-sell whitespace map exists, is maintained, and drives measurable expansion pipeline through demand generation campaigns.

Persona-to-feature mapping is documented and actively shapes campaign and content priorities.

Steward Agility's positioning and build out the agentic orchestration story across every asset you touch.

Map the feature set against the strategic needs of each persona and segment, and keep the mapping current.

Work with our AI-visibility program to make the product story legible to LLMs: structured, specific, and consistently named.

Contribute content regularly to the blog to recap new features and connect them to the compounding narrative.

Own the end-to-end launch process for the 60-day release cadence: positioning, naming discipline, launch content, and internal readiness.

Collaborate with the Director of Communications & Content on launch announcements, and with design and web on product collateral and digital assets.

Partner with the Head of Product on roadmap visibility; pull what you need rather than waiting for briefs.

Create the webinar content for each launch and run the launch webinars yourself — client-facing and prospect-facing — with field marketing providing event production, registration, and promotion.

Make each launch a proof point in a compounding story.

Run the G2 and review program: solicitation strategy, review velocity, and named-feature mention rates.

Run the case-study machine with an enterprise emphasis: sourcing, interviewing, drafting, and approvals — every case built on named capabilities and metrics.

Coordinate review solicitation moments with field marketing at events.

Translate every product and engineering update into one-pagers, blog content, sales decks, and comparison assets — product collateral that feeds the sales enablement program owned by the Head of Sales Enablement.

Own the cross-sell whitespace map: which products fit which accounts and personas, and why.

Partner with the Associate Director, Demand Generation, who runs the cross-sell campaign machinery on your map.

B2B SaaS product marketing experience, ideally spanning both product and customer marketing.

Demonstrated translation skill: examples of features you turned into value narratives, collateral that changed deals, and positioning that moved numbers.

Case-study production experience — sourcing through approval — with published examples that include named capabilities and metrics.

Experience running review programs (G2 or equivalent) an asset; product collateral production (one-pagers, launch decks, blog content, comparison assets) required.

Confident live presenter: you have built and delivered product webinars to customers and prospects, and you are credible on camera explaining what shipped and why it matters.

The proactive pull of a strong PMM: you go get roadmap clarity, customer stories, and competitive intel rather than waiting for briefs.

Analytical habits: you track launch performance, review metrics, and content engagement, and you iterate.

Fluency in — or fast fluency toward — the PR and communications market and its buyer personas.

Fully remote work environment

Collaborative culture – and key tools enabling it

Competitive compensation package

Health, Dental & Vision benefits

RRSP matching

Life Insurance

Employee Assistance Program (EAP)

Career Development & Progression opportunities

Paid Vacation, Personal Days and Sick days

Flex Fridays in Summer, Week off between Christmas and New Years'

No Internal Meetings Fridays

The base salary range for this role is C$100,000–C$128,000 annually, plus a 15% target bonus. Final compensation will reflect the successful candidate's experience, skills, and internal equity.

We use technology to make hiring smarter, faster, and more personal, never less human. Artificial intelligence (AI) tools help us manage applications efficiently and highlight qualifications that align with each role, allowing our recruiters to focus more on meaningful conversations with candidates. AI does not make hiring decisions at Agility. Every decision is made by people, our hiring managers and recruitment professionals, who are trained to apply sound judgment and equitable practices at every stage. We believe technology exists to amplify human insight, not replace it. That belief shapes how we build relationships, tell stories, and grow our teams.

At Agility, we strive every day to build a more inclusive work environment and introduce tools that enable it. We strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation.

Even if you find yourself not checking all the boxes of our listed requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and other potential role matches open now or in the future.

Agility PR Solutions is a global leader in media intelligence and PR technology. Founded in 2003, we help communications teams around the world drive awareness, make smarter decisions, and protect their reputation when it matters most. Our enterprise-grade platform unifies media relations, media monitoring, social listening, AI visibility, and media intelligence into a single seamless system—turning overwhelming streams of coverage and conversation into decision-ready intelligence. Recognized for ease of use, results, and customer support, Agility is one of the most trusted names in media intelligence. Our mission is to empower the voices that shape the world's narratives, and we're looking for people who want to help us do it.