Process Specialist

Key Responsibilities

• < >Process and validate high-volume PO, Non-PO, EDI, and image-based invoices accurately within defined SLAs.
• Manage Accounts Payable inquiries through phone, email and other communication channels as needed to ensure timely and professional supplier support.
• Investigate and resolve invoice, payment, and reconciliation discrepancies in a timely manner.
• Perform supplier statement reconciliations and ensure outstanding items are addressed and resolved.
• Manage invoice exceptions and work with relevant stakeholders to facilitate resolution.
• Support payment processing activities and ensure adherence to agreed payment terms.
• Identify recurring issues and assist in root cause analysis and corrective actions.
• Support month-end close activities by providing operational assistance as required.
• Ensure compliance with internal controls, company policies, and audit requirements.
• Collaborate with cross-functional teams to improve operational efficiency and supplier experience.
• Support process improvement initiatives and standardization efforts within the function.
• Bachelor's degree in Accounting, Finance, Commerce, Business Administration, or equivalent experience.
• 3–5 years of experience in Accounts Payable, Finance Operations, or a related accounting function.
• Experience processing multiple invoice types, including PO, non-PO, EDI, and image-based invoices.
• Strong supplier management and stakeholder communication skills through voice and non-voice channels.
• Experience handling invoice exceptions, reconciliations, and dispute resolution.
• Proficiency in Microsoft Excel and ERP systems like Oracle Fusion or SAP.
• Strong analytical and reporting capabilities with attention to detail.
• Ability to prioritize workload and consistently meet SLAs in a fast-paced environment.
• Supplier Relationship Management
• Exception Management
• Reconciliation & Dispute Resolution