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Principal Software Engineer
eGain Corporation
Sunnyvale, USA
Full-time
Senior · 7+ years experience
Onsite
USD 200000-200000 yearly / year
Discovered 1 weeks ago
APImicroservicescachingAI-powered engineering toolscoding assistants
Free
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Key Skills for This Role
APImicroservicescachingAI-powered engineering toolscoding assistants
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The Opportunity
Software engineering is undergoing the largest shift in a generation. AI coding assistants, agent-based development workflows, and automated testing and review tools are changing how the best teams design, build, ship, and support production systems. eGain is investing decisively in that future — both in the AI products we sell and in how we engineer them.
This role exists to anchor that investment on the engineering side. As a Principal Software Engineer in our Engineering team, you will architect and build AI-powered services that ship to some of the world’s largest enterprises, set the technical patterns the rest of the org builds on, and lead the adoption of AI-assisted development workflows across the team. It is a hands-on senior individual contributor role with broad technical influence
Technical Leadership & Architecture
Own the end-to-end design of AI-powered software tools, services, and applications across the eGain product portfolio
Define the API, caching, and microservice patterns that the broader engineering organization builds on
Lead architecture and design reviews for high-impact features and subsystems, balancing customer urgency with long-term maintainability
Hands-On Engineering
Participate hands-on in coding, debugging, performance optimization, and production issue resolution
Own the quality, performance, and reliability of the application surfaces you build — including on-call support and root-cause analysis for critical issues
AI-Powered Engineering Practices
Leverage AI-powered engineering tools, coding assistants, and agent-based development workflows across the full software lifecycle — development, testing, debugging, code reviews, and documentation generation
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