Principal Cloud DevOps Engineer – Operations

Responsibilities

• Design, implement, and support a fully on-premises infrastructure using VMware, NetApp, and modern automation tools to manage a highly distributed microservices environment.
• Expert in immutable infrastructure using IaC tools (e.g., Terraform, Ansible) to automate and manage secure, consistent, and scalable on-prem environments
• Contribute, leading when assigned, the design and deployment of IFIaaS service initiatives
• Ultimately responsible for IFIaaS application reliability, maintenance, and upgrades
• Contribute to service operations center focusing on proactively analyzing data within toolset to ensure uptime and quality of service
• Perform product evaluations and make product recommendations
• Implement system enhancements (software) and automation opportunities to improve performance and reliability of the IFIaaS solution
• Update Build Books, automation and create new templates as required
• Manage activities with complete integrity and in accordance with the organization's policies, systems, practices, and programs
• Provide escalation assistance as required to resolve any technology stack related issues that may arise
• Perform incident analysis and problem resolution
• Perform data analysis to measure quality of service and proper scalability of the system
• Collaborating with network architects to design and implement functional company networks
• working with Networking CoE team to create and implement network security measures
• Coaching and mentoring junior engineering staff
• Conducting regular network performance tests
• Scope Epics, User stories and support with weekly sprint planning
• Dealing with escalated application support issues
• Contribute to the operations support model to support requests and participate in a 24x7 on-call support rotation and off-hours maintenance windows as assigned
• Other duties and project as required

Basic Qualifications

• Bachelor's degree in computer science, Software Engineering, or equivalent combination of education and experience
• 8+ years of experience in IT deployments
• Extensive experience working with enterprise level micro-services applications, including deployment and maintenance of the applications in distributed environments.
• Extensive hands-on experience of DevOps tooling (Ansible, Terraform, Jenkins, Octopus deploy, etc.) networks, network security, high-level managerial skills
• Must be flexible to support a 24x7 on-call rotation and off-hours maintenance as needed.
• Ability to work onsite five days a week at one of Entrust’s designated office locations ( Minneapolis, Ottawa, Colorado, or Dallas)
• Where You Will Be: This role is fully in-office , requiring five days a week onsite at one of Entrust’s offices in Minneapolis, Ottawa, Colorado, or Dallas , as specified in the job description. Entrust operates with a distributed workforce, and this position is aligned with our in-office product development teams.

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