Pre Owned Sales Consultant
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About the Role
Are you passionate about luxury vehicles, digital engagement, and delivering exceptional customer experiences? We’re looking for a dynamic, Certified Pre-owned Vehicles Sales Executive to join our Mercedes-Benz team and help clients drive away in the car of their dreams.
Key Skills for This Role
Full Job Posting
Overview
Are you passionate about luxury vehicles, digital engagement, and delivering exceptional customer experiences?
We’re looking for a dynamic,
Certified Pre-Owned Vehicles Sales Executive
to join our Mercedes-Benz team and help clients drive away in the car of their dreams.
As a Sales Executive, you’ll represent one of the world’s most prestigious automotive brands, engaging with a diverse clientele both in the showroom and online.
You’ll guide customers through the Mercedes-Benz buying journey with professionalism, product expertise, and a commitment to excellence.
Responsibilities
- Conduct needs analysis, review customer data, and deliver effective product demonstrations to support sales activities.
- Act as a liaison between customers and product management/development teams, ensuring customer feedback and requirements are communicated effectively.
- Prepare periodic sales forecasts, pipeline reports, and progress updates against assigned sales targets.
- Develop and maintain strong networking relationships within the automotive and motor industry to generate business opportunities.
- Drive sales performance to achieve and exceed monthly and annual sales targets.
- Identify and pursue new customers and business opportunities to support portfolio and market growth.
- Manage the end-to-end sales process while ensuring high levels of Customer Satisfaction Index (CSI).
- Build and maintain strong customer relationships, delivering efficient and professional service to both internal and external stakeholders.
- Ensure compliance with dealer standards, company policies, and prescribed operational processes at all times
Qualifications
- Bachelor's degree or equivalent experience in Business
- 3+ years' of sales consulting or business intelligence experience
- Excellent written and verbal communication skills
- Ability to multi-task, organize, and prioritize work
- Experience with Luxury Brands - Advantageous
- Computer Literate and fluent in MS Office
- Strong interpersonal and negotiation skills
- High level of motivation, initiative and integrity
- Sales and client services background essential
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