Power Generation Division Manager

Maintain client retention and satisfaction targets exceeding 95%.

Work closely with the Account Management team on new and ongoing pursuits.

Assist in growing the maintenance customer base through service programs, protocols, inspections, and preventative maintenance offerings.

Manage customer concerns and ensure client expectations are consistently exceeded.

Represent the organization as a principal customer contact and attend client and service meetings as required.

Lead scheduling, coordination, and utilization of technicians and field staff.

Support hiring, onboarding, retention, and development of technical and support staff.

Foster a culture of accountability, teamwork, learning, and continuous improvement.

Coach and mentor team members to support employee growth and high performance.

Ensure all employees have performance development plans (PDPs) and support career development planning.

Drive technician retention and workforce engagement initiatives.

Maintain safety standards in all aspects of the service business.

Promote a culture where safety is embedded in all activities and responsibilities are shared across the team.

Support efforts to maintain or improve overall safety performance metrics, including TRIF results.

Ensure compliance with company policies, procedures, industry standards, and operational best practices.

Prepare and maintain monthly work in progress (WIP) reporting for time and material and service project work.

Work closely with billing and dispatch teams to support operational efficiency and customer responsiveness.

Manage service costs, budgets, staffing, and operational resources to support financial targets and division performance.

Embrace and promote the use of Modern Niagara’s ERP systems and technology platforms to improve operational efficiency and field execution.

Degree or diploma in construction management, engineering, architecture, or a related field.

Experience within generator services, backup power systems, fuels operations, or emergency power environments.

Experience working with ERP systems and field service technology platforms.

Strong understanding of service project budgeting, forecasting, and operational reporting.

Experience supporting long-term maintenance agreements and recurring service programs.

This is a new position. Expected annual compensation; $140,000 - $170,000

Modern Niagara offers a competitive total compensation package including:

Performance based bonus opportunities

Defined Contribution Pension Plan with a generous employer contribution

Flexible Health and Dental benefits with tiered options to meet the needs of you and your family

An annual health spending account to support your overall wellness

24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services

A competitive vacation package with additional vacation granted throughout your tenure with the organization

Employer Paid Parental Leave Top Up

Annual Community Day dedicated to volunteering and giving back to the communities where we live and work

Corporate Discounts through various vendors across Canada for programs such as fitness, mobile phones, travel, home and auto insurance and many others

Here at Modern Niagara, because we know our people are the best in the industry, we pride ourselves on providing a total compensation package that rewards employees for their hard work and supports employees and their families in their overall wellbeing.

About Modern Niagara Who We Are

Modern Niagara helps building owners, managers, and general contractors meet the mechanical and electrical needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We are committed to having a positive and meaningful impact on Canada’s infrastructure — and on the communities where we live, learn, work, and heal. We build for life.

Our Culture & Values

We value passion, initiative, determination, professionalism, and teamwork. Health and safety are embedded in everything we do, and our award-winning safety culture consistently performs well above industry standards.

Diversity, Equity & Inclusion at Modern Niagara

We are committed to building a diverse, equitable, and inclusive organization where everyone has access to opportunity, feels a sense of belonging, and can thrive. We actively work to remove barriers faced by members of equity-seeking groups (including women, Indigenous, Black, racialized, 2SLGBTQIA+ people, people with disabilities, and newcomers to Canada) in the construction industry.

We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier-free hiring process. If you require accommodation at any stage of the recruitment process, please contact so we can make appropriate arrangements.

We appreciate every applicant’s interest in joining Modern Niagara. Only those selected for an interview will be contacted.