Pharmacy Program Team Lead

PRIMARY DUTIES AND RESPONSIBILITIES:

Coordinate prescription workflow and related activities to meet daily deadlines;

Ensure workload is shared equitably among associates, including those in other teams;

Coach and mentor their team members;

Actively contribute to the successful on-boarding of new hires and cross-training of existing associates;

Collaborate with other pharmacy associates to achieve desired results;

Ensure team monitors outgoing shipments to ensure delivery occurred within desired time frame;

Consult regularly with Pharmacy Manager, Pharmacists and other pharmacy program management;

Resolve or escalate operational and customer issues through a solution-based approach;

Maintain comprehensive knowledge of, and documentation on, the drugs/programs assigned to their team;

Maintain working knowledge of the drugs/programs assigned to other teams;

Able to disseminate knowledge and information efficiently to their team;

Act as a Subject Matter Expert for their program portfolio;

Work collaboratively with other Innomar business units and ABSG Patient Programs (including Health Forward) in fulfilling pharmacy responsibilities in program development and execution;

Participation in and representation of pharmacy at interdepartmental meetings;

Prepare/review and process manual claims and audits in a timely manner;

Liaise with the pharmacy Accountant to manage accounts receivable, assignment of benefits, and related documentation;

Enter prescriptions into the computer; retrieve and/or correct data in computer;

Assist team in completion of day-to-day activities to meet Program deadlines;

Screen calls and gather relevant information for Pharmacist;

Oversee inventory management practices;

Ensure timely completion of routine administrative tasks;