Personal Assistant to General Manager
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Key skills for this role
Role Overview
The Personal Assistant to the General Manager supports the General Manager and department managers while helping deliver memorable hospitality experiences.
The role combines office administration, guest service, communication management, travel coordination, and special-project support.
Key Skills for This Role
Full Job Posting
Job Description
The Personal Assistant to the General Manager supports the General Manager and department managers while helping deliver memorable hospitality experiences.
The role combines office administration, guest service, communication management, travel coordination, and special-project support.
Responsibilities
- Provide administrative support through word processing, data entry, filing, and copying.
- Respond promptly and professionally to guest interactions.
- Answer telephones, manage email communications, and process correspondence efficiently.
- Organize and manage travel bookings for department managers.
- Assist with departmental initiatives, special projects, and ad hoc assignments.
What It Takes to Succeed
- Bring a passion for hospitality and a commitment to creating positive guest experiences.
- Act with integrity and do the right thing.
- Inspire others through leadership and support strong teamwork.
- Demonstrate ownership and accountability.
- Bring urgency and discipline to daily responsibilities and guest needs.
About Hilton
Hilton describes itself as a global hospitality company focused on delivering exceptional guest experiences.
The company highlights an award-winning workplace culture and career support for team members.
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