Performance and Learning Assistant Manager - HR

Company Description

Role Description

Performance Management

• Coordinate and administer the organization's performance management cycle, including goal setting, mid-year reviews, annual evaluations, and calibration activities.
• Monitor completion rates and ensure compliance with performance management timelines.
• Generate performance reports, dashboards, and analytics to support decision-making.
• Support managers and employees by providing guidance on performance management policies, processes, and systems.
• Identify trends and opportunities for performance improvement through data analysis.
• Assist in developing and maintaining performance management frameworks, tools, and procedures.

Learning & Development

• Collaborate with the L&D team to:
• Coordinate learning and development programs, including mandatory, technical, leadership, and behavioural training initiatives.
• Manage training calendars, nominations, attendance tracking, and completion reporting.
• Administer Learning Management Systems (LMS) and ensure training records are accurate and up to date.
• Conduct training needs analysis in collaboration with business units and HR stakeholders.
• Evaluate training effectiveness through assessments, surveys, and post-training feedback.
• Support the development of learning content, communication materials, and employee development plans.

Reporting & Continuous Improvement

• Prepare monthly and quarterly reports related to performance management and learning activities.
• Track key performance indicators (KPIs) and learning metrics.
• Recommend process improvements to enhance efficiency, employee experience, and program effectiveness.
• Ensure compliance with internal policies and applicable regulatory requirements.

Education

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related field.

Experience

• 2–4 years of experience in Human Resources, Learning & Development, or Performance Management.
• Experience administering performance management processes and learning programs.
• Experience working with Learning Management Systems (LMS) and HR systems is preferred.

Skills & Competencies

• Strong organizational and project coordination skills.
• Excellent analytical and reporting capabilities.
• Proficiency in Microsoft Excel, PowerPoint, and HR systems.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities and meet deadlines.
• Attention to detail and commitment to data accuracy.
• Problem-solving mindset and continuous improvement orientation.
• Ability to maintain confidentiality and handle sensitive employee information.

Preferred Qualifications

• Professional certifications in HR, performance management, or learning & development.
• Experience with data visualization tools is preferred.

Key Success Indicators

• Timely completion of performance management cycles.
• Training completion and compliance rates.
• Accuracy and quality of HR reports and analytics.
• Positive stakeholder feedback on performance and learning processes.
• Effective coordination and delivery of learning initiatives.