People Operations Specialist - UAE
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Key skills for this role
About the Role
Paymob seeks a People Operations Specialist to support HR operations in the UAE, including onboarding, visa processing, employee records, and offboarding. The role requires 1-2 years of HR experience and knowledge of UAE labor laws.
Key Skills for This Role
Responsibilities
- Manage end to end onboarding processes for new hires across the UAE
- Coordinate the collection, verification, and completion of all required hiring documentation
- Ensure employment contracts, NDAs, Code of Conduct, and onboarding documents are signed and properly maintained
- Coordinate onboarding requirements with internal stakeholders, including IT and Facilities teams
- Maintain accurate employee records, personnel files, and document archives in compliance with company standards
- Support visa, residency, and work permit processes in coordination with employees and external service providers
- Support employee lifecycle processes including onboarding, probation, contract renewals, transfers, and status changes
- Manage employee resignation and offboarding processes
- Coordinate employee medical insurance enrollment, amendments, renewals, and cancellations
Requirements
- Bachelor's degree in human resources, Business Administration, or related field
- 1 2 years of experience in HR Operations or HR Coordination
- Good knowledge of UAE HR operations and onboarding processes
- Familiarity with UAE visa, work permit, and residency procedures
- Strong organizational and follow up skills
- Very good communication skills in English
- Proficiency in Microsoft Excel and Microsoft Office tools
- Ability to handle confidential employee information professionally
Full Job Posting
About Paymob
- Paymob is a leading FinTech company revolutionizing payment solutions in the MENA region. We enable businesses to thrive by offering secure, innovative, and scalable tools that simplify payments for everyone.
Job Purpose
- The People Operations Specialist will support day to day HR operations activities in the UAE, including onboarding, employee documentation, visa and work permit follow up, employee records management, medical insurance coordination, and offboarding processes.
Responsibilities
- Manage end to end onboarding processes for new hires across the UAE
- Coordinate the collection, verification, and completion of all required hiring documentation
- Ensure employment contracts, NDAs, Code of Conduct, and onboarding documents are signed and properly maintained
- Coordinate onboarding requirements with internal stakeholders, including IT and Facilities teams
- Maintain accurate employee records, personnel files, and document archives in compliance with company standards
- Ensure smooth employee onboarding experiences through timely communication and follow up
- Support visa, residency, and work permit processes in coordination with employees and external service providers
- Follow up on biometric appointments, medical examinations, and government related requirements
- Track pending documentation and ensure timely completion of immigration related processes
- Review and maintain records of immigration expenses, invoices, and supporting documentation
- Support employee lifecycle processes including onboarding, probation, contract renewals, transfers, and status changes
- Maintain and update HR trackers, databases, and employee records
Additional Responsibilities
- Monitor probation reviews and follow up with managers on evaluation completion
- Support attendance management, leave administration, and employee requests
- Assist in day to day HR operational activities while ensuring compliance with internal policies
- Manage employee resignation and offboarding processes
- Coordinate clearance procedures and required approvals with relevant stakeholders
- Maintain accurate records of resignations, exits, and employee status updates
- Support final settlement preparation by validating leave balances and employee information
- Coordinate visa cancellation requirements and exit documentation
- Coordinate employee medical insurance enrollment, amendments, renewals, and cancellations
- Liaise with insurance providers to ensure timely processing of employee requests
- Support employees with insurance related inquiries and documentation requirements
- Maintain accurate records of employee benefits and insurance coverage
Requirements
- Bachelor’s degree in human resources, Business Administration, or related field
- 1:2 years of experience in HR Operations or HR Coordination is a plus
- Good knowledge of UAE HR operations and onboarding processes
- Familiarity with UAE visa, work permit, and residency procedures is preferred
- Strong organizational and follow up skills
- Very good communication skills in English
- Proficiency in Microsoft Excel and Microsoft Office tools
- Ability to handle confidential employee information professionally
Benefits
- We offer competitive compensation packages and performance driven incentive programs
- We offer a flexible hybrid work model that supports both in office collaboration and remote productivity
- We invest in continuous career coaching to support your growth and long term development
- We collaborate across borders, embracing diversity and shared success
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