People Operations Generalist

Flock Freight is the largest Shared Truckload (STL) freight brokerage in the U.S., transforming underutilized truckload capacity into tangible value: cost savings for shippers, increased earnings for carriers, and a smaller carbon footprint.

Their AI-powered, patented pooling technology optimizes across Flock’s entire customer network, combining shipments from thousands of businesses into efficient Shared Truckloads. With STL, shippers enjoy truckload-level service while only paying for the space they need. Trusted by thousands of customers, from some of the largest enterprises to growing brands, Flock Freight delivers an unmatched combination of cost efficiency, exceptional service, and a streamlined shipping experience.

Flock Freight has been a Certified B Corp since 2020, meeting high social, environmental, transparency, and accountability standards to all of our stakeholders. Team/Department Overview

People Operations - Reporting directly to the Manager, Total Rewards & HRIS About The Role

The People Operations Generalist supports a broad range of employee lifecycle, total rewards, talent, engagement, and performance initiatives across Flock Freight. This role serves as a trusted partner to employees and business leaders, ensuring accurate and compliant processes while delivering an exceptional employee experience. The ideal candidate is highly organized, detail-oriented, discreet, and comfortable managing multiple priorities in a fast-paced environment. They bring strong communication and judgment, proficiency with HR systems and data tools, and a continuous improvement mindset to streamline and strengthen People processes.

This role is ideal for an early-career HR professional who is eager to build hands-on experience in benefits and leave administration, recruiting support, onboarding, compliance, HRIS/data maintenance, and general HR operations.

Core Responsibilities

Manage all leaves of absence by following the interactive process, including intake, documentation, tracking, follow-up, approval, and implementation.

Administer leave and accommodation processes in accordance with established policies and applicable federal, state, and local requirements.

Contribute to the administration of company health and wellness programs, including but not limited to open enrollment tasks, monthly benefits reporting and auditing, and assisting employees with benefit-related questions.

Collaborate on compensation projects

Provide recruitment support as needed (e.g., sourcing, candidate communication, scheduling, greeting for interviews)

Participate in the new hire onboarding process to ensure a seamless and positive experience for new employees.

Process voluntary terminations and related offboarding tasks.

Process employment verification requests in a timely and accurate manner.

Ensure the accuracy and integrity of employee data in our HRIS (UKG) and run reports as needed.

Provide support for compensation-related reporting and compliance activities, including EEO-1 data reporting.

Help coordinate HR and wellness programs, employee communications, engagement and training initiatives.

Build strong partnerships across the People team and with cross-functional partners to ensure effective collaboration.

Support and lead change management efforts within the organization as needed.

Assess opportunities and areas of development within the business and make solutions-based recommendations (e.g., policies and procedures, training needs, recognition, wellness programs).

Maintain employee personnel files and ensure all HR records comply with legal and regulatory requirements.

Ensure compliance with all applicable state and federal regulations related to HR matters.

Support special projects such as all-hands materials, company social events, and other People team initiatives.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, or a related field.

2–3 years of human resources experience.

At least 1 year of experience with leave administration.

Passion for creating a fun, inclusive, and engaging employee experience.

Ability to handle confidential information with professionalism, discretion, and sound judgment.

Self-starter who thrives in a fast-paced, evolving environment.

Strong analytical skills and the ability to interpret data to make informed recommendations.

Experience using HR technology and AI tools to streamline workflows, improve data quality, and drive process efficiencies.

Excellent written and verbal communication skills, with the ability to interact effectively with employees at all levels and with third-party vendors.

Demonstrated ability to manage multiple priorities, meet deadlines, and independently execute established processes while seeking guidance on complex or unfamiliar situations.

Advanced Excel/Google Sheets skills and experience with HRIS and/or ATS platforms (UKG experience preferred).

Compensation The base salary range for this position is $75,000 - $90,000 per year. This reflects typical earning potential in this role based on market data and individual factors including skill sets, experience, and geographic location. In addition to salary, full-time employees are eligible for an equity package and competitive benefits that support you and your family as part of your total rewards package at Flock Freight.