People & Culture Coordinator - Engagement & Operations
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Key skills for this role
About the Role
Raffles & Fairmont Doha seeks a People & Culture Coordinator to support HR operations and employee engagement. The role coordinates onboarding, HR administration, and engagement initiatives to foster a positive workplace culture.
Key Skills for This Role
Responsibilities
- Support day to day operations of the People & Culture department, ensuring efficient HR administration and employee support
- Coordinate employee engagement initiatives, recognition programs, wellness activities, and internal events
- Serve as first point of contact for employee inquiries, providing guidance on HR policies, procedures, and benefits
- Assist in planning and executing employee celebrations, town halls, and People & Culture campaigns
- Coordinate end to end onboarding process
- Maintain accurate employee records, HR files, and data within HRIS, ensuring confidentiality and compliance
- Prepare employment related letters, certificates, and other HR correspondence
- Monitor employee documentation to ensure compliance with company policies and local labor regulations
- Generate HR reports, maintain departmental trackers, and support audits with accurate documentation
- Assist in implementing People & Culture policies, procedures, and process improvements
- Collaborate with department leaders to support HR initiatives and address employee related matters
- Promote a positive workplace culture by fostering employee engagement, inclusion, and effective communication
Requirements
- Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or related field
- Minimum 1 2 years of experience in Human Resources, People & Culture, or similar role, preferably in hospitality
- Strong knowledge of HR operations, employee engagement, and HR best practices
- Familiarity with HRIS systems and Microsoft Office applications
- Excellent interpersonal and communication skills
- Strong organizational and time management skills
- High level of professionalism, discretion, and ability to handle confidential information
- Detail oriented with excellent administrative and problem solving skills
- Knowledge of local labor laws and employment regulations is an advantage
- Fluent in English; additional language skills are an advantage
Full Job Posting
Company Description
- Raffles Hotels & Resorts is a legendary brand since 1887, offering luxury hospitality at distinguished landmark addresses worldwide.
- Fairmont Hotels & Resorts operates 90 properties in 30 countries.
- Raffles & Fairmont Doha are two luxury brands united within the iconic Katara Towers.
About the Application Process
- After applying, candidates will receive an email from AssessFirst to create a profile and complete a questionnaire, which is mandatory for candidacy.
Job Description
- The People & Culture Coordinator – Engagement & Operations supports the HR department by coordinating day to day operations and delivering a seamless employee experience.
Key Responsibilities
- Support day to day operations of the People & Culture department.
- Coordinate employee engagement initiatives, recognition programs, wellness activities, and internal events.
- Serve as first point of contact for employee inquiries on HR policies, procedures, and benefits.
- Assist in planning and executing employee celebrations, town halls, and campaigns.
- Coordinate end to end onboarding process.
- Maintain accurate employee records, HR files, and data within HRIS.
- Prepare employment related letters, certificates, and other HR correspondence.
- Monitor employee documentation for compliance with policies and labor regulations.
- Generate HR reports, maintain trackers, and support audits.
- Assist in implementing HR policies and process improvements.
- Collaborate with department leaders on HR initiatives.
- Promote positive workplace culture through engagement and inclusion.
Qualifications
- Bachelor's degree in HR, Business Administration, Hospitality Management, or related field.
- Minimum 1 2 years HR experience, preferably in hospitality.
- Strong knowledge of HR operations and employee engagement.
- Familiarity with HRIS and Microsoft Office (Excel, Word, PowerPoint).
- Creative mindset for developing engagement initiatives.
- Excellent interpersonal and communication skills.
- Strong organizational and time management skills.
- High professionalism and discretion with confidential information.
- Detail oriented with problem solving skills.
- Knowledge of local labor laws is an advantage.
- Fluent in English; additional languages are an advantage.
- Passion for creating an engaging workplace culture.
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