Housing Manager
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Key skills for this role
About the Role
Raffles & Fairmont Doha is looking for a Housing Manager to oversee colleague accommodation facilities, ensuring safety, cleanliness, and compliance. The role manages assignments, inspections, maintenance, transportation, budgets, and policies.
Key Skills for This Role
Responsibilities
- Manage daily operations of all employee accommodation facilities
- Ensure housing meets health, safety, hygiene, and company standards
- Coordinate room allocations, check in/check out procedures, and occupancy records
- Supervise housing staff, including accommodation attendants and drivers
- Plan and monitor preventive maintenance and repairs
- Control housing budgets, inventories, and operational expenses
- Conduct regular inspections and ensure compliance with local regulations
- Handle colleague accommodation requests, complaints, and disciplinary issues professionally
- Coordinate transportation services between accommodation and hotel
- Prepare operational reports and recommend improvements
Requirements
- Bachelor's degree in Hospitality Management, Business Administration, Hotel Management, or a related field
- Minimum 3–5 years of experience in housing, accommodation, or facilities management, preferably within a luxury hotel environment
- Previous supervisory or management experience with proven leadership skills
- Strong knowledge of accommodation operations, health and safety regulations, and local compliance requirements
- Excellent organizational, planning, and problem solving abilities
- Proficiency in Microsoft Office applications and hotel management systems
- Fluent in English
Full Job Posting
Company Description
- Raffles Hotels & Resorts: The Birthplace of stories and legends since 1887.
- Fairmont Hotels & Resorts: Join a dynamic team in 90 properties across 30 countries.
- Raffles & Fairmont Doha: Two distinguished luxury brands united within Katara Towers.
About the Application Process
- After applying, you will receive an email from AssessFirst to create a profile and complete a questionnaire.
- This is a mandatory step for your candidacy to be considered.
Key Responsibilities
- Manage daily operations of all employee accommodation facilities.
- Ensure housing meets health, safety, hygiene, and company standards.
- Coordinate room allocations, check in/check out procedures, and occupancy records.
- Supervise housing staff, including accommodation attendants and drivers.
- Plan and monitor preventive maintenance and repairs.
- Control housing budgets, inventories, and operational expenses.
- Conduct regular inspections and ensure compliance with local regulations.
- Handle colleague accommodation requests, complaints, and disciplinary issues professionally.
- Coordinate transportation services between accommodation and hotel.
- Prepare operational reports and recommend improvements to enhance colleague satisfaction.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, Hotel Management, or a related field.
- Minimum 3–5 years of experience in housing, accommodation, or facilities management, preferably within a luxury hotel environment.
- Previous supervisory or management experience with proven leadership skills.
- Strong knowledge of accommodation operations, health and safety regulations, and local compliance requirements.
- Excellent organizational, planning, and problem solving abilities.
- Strong interpersonal and communication skills in a multicultural environment.
- Proficiency in Microsoft Office applications and hotel management systems.
- Experience in budgeting, inventory control, and vendor management.
- Ability to manage multiple priorities while maintaining high service standards.
- Fluent in English; additional language skills are an advantage.
- Embrace the Raffles & Fairmont brand promise and luxury in your role.
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