People and Culture Coordinator
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Key skills for this role
About the Role
Four Seasons Hotel Abu Dhabi is seeking a People and Culture Coordinator to support the HR team with administrative tasks, employee relations, and daily operations. The role requires 1+ years of HR experience in luxury hospitality, proficiency in English, and strong communication skills.
Key Skills for This Role
Responsibilities
- Answer telephones and take messages for the People and Culture department adhering to Four Seasons standards
- Prepare correspondence (proposals, contracts, form letters, internal forms) as needed
- Maintain employee files in accordance with established procedures and standards
- Assist in the preparation of reports as required by the Director of People and Culture, General Manager, or Finance
- Coordinate and book colleagues’ and/or dependents’ flight tickets
- Organize medical appointments for new hires, visa renewal colleagues, etc.
- Prepare related paperwork and welcome pack for new hires
- Assist with payroll maintenance for the People and Culture Team
- Design and participate in salary surveys to provide analysis and recommendation for salary and wage scales
- Organize, supervise and participate in all employee wellness & recreation programs & events
Requirements
- Minimum 1+ years of People & Culture experience (Admin or Coordinator) in hotel operations, preferably luxury hospitality or other service environments
- Proficient in English (speaking, reading, writing)
- Excellent interpersonal, verbal, and written communication skills
Full Job Posting
About the Role
- The People and Culture Coordinator will be the face of the People and Culture Office, providing support and administrative proficiency to the team in an efficient, courteous and professional manner while also assisting in overseeing the daily operations of the department.
Main Duties/Description
- Answer telephones and take messages for the People and Culture department adhering to Four Seasons standards.
- Be proficient in typing skills so any correspondence on a computer can be performed as needed.
- Proofread all correspondence prior to being given to manager for signature.
- Learn new methods of using the computer and assist other personnel in its upkeep and maintenance.
- Process all mass correspondence and special mailings.
- Maintain reader file for assigned managers.
- Maintain all employee files in accordance with established procedures and standards.
- Ensure that all information regarding each employee is sent to the proper department on schedule.
- Advise the Director of People and Culture when work assigned cannot be returned within a 24 hour period.
- Maintain a friendly, caring and helpful attitude with clients, as well as all Hotel personnel.
- Assist the employees in the absence of the Director of People and Culture, Learning and Development Manager, People and Culture Assistant Managers and Staff Housing Assistant Manager.
- Open and handle the People and Culture Team's email when requested.
What You Bring
- A minimum of 1+ years of People & Culture experience (Admin or Coordinator) in hotel operations, preferably luxury hospitality or other service environments.
- Proficient in English (speaking, reading, writing)
- Excellent interpersonal, verbal, and written communication skills
What We Offer
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
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