Payments Product Manager
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Key skills for this role
About the Role
Assess customer insights to enhance client experience and revenue, oversee product development, and ensure compliance with regulations.
Key Skills for This Role
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Overview
Assess relevant customer, competitor, and industry insights to help define strategies to improve client experience and revenue growth
Provide insight and recommendations on innovative product development, product targeting, and segmentation strategies as well as oversee aspects of product development life cycle management including market demands, technology trends, and the competitive field
Work on delivering regulatory projects within tight timelines
Provide insight and execute on core marketing disciplines such as product development, price, promotions, platform and pillars, launching, and marketing to improve client experience and portfolio growth
Oversee product financial performance including identifying opportunities and gaps, and developing business strategies
Work with Operations and Technology on new product development and process improvements
Participate in financial planning and monitoring for strategic priorities and initiatives
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Responsibilities
- 2-4 years of relevant experience
- Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results
- Demonstrated knowledge of product development, financial analysis, and product management
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Demonstrated problem-solving and decision-making skills
- Demonstrated analytical and influencing skills
- Consistently demonstrates clear and concise written and verbal communication
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