Director - Head of Middle East & Africa Network
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Key skills for this role
About the Role
Lead and manage the Middle East & Africa Network team, focusing on strategic leadership, product development, stakeholder management, and risk management.
Key Skills for This Role
Responsibilities
- Manage a team and collaborate with individuals within assigned countries, including direct responsibility for people management, budget oversight, and strategic planning
- Collaborate across key internal functions such as risk, finance, decision management, marketing, operations, and other Core Trade pillars
- Develop and execute functional strategies for the cluster as it relates to Core Trade
- Set cluster strategy as part of the overall global strategy, driving revenues and growth for Core Trade portfolio
- Provide leadership for Core Trade products and other relevant product lines within the cluster, promoting new and innovative offerings and corridors
- Continuously seek and implement simplification, global standards, local configuration, and digitization initiatives within the network
- Engage in active network management, including benchmarking and leveraging proprietary and third party solutions
- Accountable for cluster oversight of pipeline management and growth through collaboration with sales teams and Core Trade Segments team
- Ensure quality of trade product delivery in coordination with Operations and maintain high levels of client satisfaction
- Establish and maintain strong relationships with risk, business risk, compliance, and other relevant groups within Citi
- Appropriately assess risk in all business decisions, demonstrating keen consideration for the firm's reputation
- Attract, motivate, develop, and retain executive talent within the teams
Requirements
- 15+ years of relevant experience in product management or a related field
- 8 10+ years of managerial experience, including leading multiple teams
- Proven experience managing across multi function or global business units
- Demonstrated experience managing within a large, complex, and matrixed organizational structure
- Superior analytical and credit skills
- Excellent communication and negotiation skills
- Strong people management and business development skills
- Excellent product knowledge, particularly in trade products
Full Job Posting
Team/Role Overview
- The Core Trade Network organisation was created and formalised as part of the Citi re organisation and covers a range of Trade Services products, including Letters of Guarantee, Import/Export Letters of Credit, Documentary Collections.
- The successful candidate will lead and manage the Middle East & Africa Network team, responsible for the delivery of product expertise in the region.
- This role reports into the Global Core Trade & Productivity Network Head.
- This role is also expected to work with other Core Trade Network cluster heads, Core Trade pillars and functional partners in order to ensure pipeline management and growth with sales, ensure quality of trade product delivery with Operations and continued high level of client satisfaction.
Responsibilities
- Strategic Leadership & Management: Manage a team and collaborate with individuals within assigned countries, this includes direct responsibility for people management, budget oversight, and strategic planning.
- Collaborate across key internal functions such as risk, finance, decision management, marketing, operations, and other Core Trade pillars.
- Develop and execute functional strategies for the cluster as it relates to Core Trade, ensuring coordination and integration across various units, and provide critical input into strategic decisions.
- Set cluster strategy as part of the overall global strategy, driving revenues and growth for Core Trade portfolio.
- Provide leadership for Core Trade products and other relevant product lines within the cluster, promoting new and innovative offerings and corridors.
- Continuously seek and implement simplification, global standards, local configuration, and digitization initiatives within the network.
- Engage in active network management, including benchmarking and leveraging proprietary and third party solutions.
- Product Development & Market Growth: Accountable for cluster oversight of pipeline management and growth through collaboration with sales teams and Core Trade Segments team.
- Ensure quality of trade product delivery in coordination with Operations and maintain high levels of client satisfaction.
- Promote new and innovative products and corridors, focusing on increasing market share and maintaining Citi's competitive position.
- Coordinate product lines through all stages of their life cycle in collaboration with the broader Product Management team.
- Stakeholder Management & Partnerships: Establish and maintain strong relationships with risk, business risk, compliance, and other relevant groups within Citi.
Qualifications
- Experience: 15+ years of relevant experience in product management or a related field.
- 8 10+ years of managerial experience, including leading multiple teams.
- Proven experience managing across multi function or global business units.
- Demonstrated experience managing within a large, complex, and matrixed organizational structure.
- Practical experience across multiple business cycles.
- Proven ability to cover large, complex geographies or regions.
- Skills & Knowledge: Superior analytical and credit skills, coupled with extensive knowledge of Citigroup credit processes.
- Excellent communication (written and verbal) and internal/external negotiation skills.
- Strong people management and business development skills.
- Demonstrated knowledge and experience with the industry, banking, and investment products.
- Excellent product knowledge, particularly in trade products, including structured trade products and large/complex transactions.
- Working knowledge of different systems, theories, and practices relevant to the function.
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