KYC Operations Manager
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Key skills for this role
About the Role
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi s KYC Operations Team By Joining Citi, you wil.
Key Skills for This Role
Responsibilities
- Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies
- Oversee the KYC control environment and perform program management of BAU/Refresh process
- Provide people management and development responsibilities, ensuring team service level standards are met
- Liaise with Compliance department and senior management within business units supported
- Oversee new client onboarding and implement process enhancements
- Provide MIS reporting to senior management and ensure delivery of targets
- Monitor account refresh activity daily to ensure regulatory/document requirements are met
- Perform quality reviews on new client and refresh cases
- Maintain Book of Work for new system releases and enhancements
Requirements
- 5 8 years of experience in KYC operations or related field
- Leadership and team management experience
- Knowledge of AML regulations and KYC processes
Full Job Posting
Team/Role Overview
- The KYC Operations Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees to provide Anti Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Co
- The overall objective of this role is to ensure the development and management of a dedicated internal KYC program at Citi.
What you'll do
- Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment
- Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally
- Provide people management and development responsibilities and ensure team service level standards are met
- Liaise with Compliance department and senior management within business units supported
- Oversee new client onboarding and implement process enhancements to improve client onboarding experience
- Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
- Monitor account refresh activity daily to ensure regulatory/document requirements are met
- Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized
- Maintain Book of Work for new system releases and enhancements to existing
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