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Patient Services Associate

AMAN HOSPITAL
Doha, QAT
Fulltime
Mid-Senior
2 months ago
AssociatePatientServices
Free

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AssociatePatientServices
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Full Time

  • Years of Experience:
  • 3–4 years
  • 🔍 Job Summary
  • The Patient Services Associate is responsible for providing front-line administrative and clerical support in Aman Hospital.
  • They assist patients with registration, scheduling, billing inquiries, and general information, ensuring a smooth and positive patient experience.
  • 🛠 Key Responsibilities
  • Greet and assist patients, visitors, and families in a professional manner
  • Register patients, verify insurance, and collect required documentation
  • Schedule, confirm, and manage patient appointments
  • Answer phone calls, respond to inquiries, and route messages appropriately
  • Process billing, payments, and handle basic financial transactions
  • Maintain accurate patient records and update information as needed
  • Coordinate with clinical and administrative staff for smooth operations
  • Uphold confidentiality and comply with healthcare policies and regulations
  • 🎓 Requirements
  • High school diploma or equivalent (associate degree preferred)
  • Previous experience in healthcare administration or customer service is an advantage
  • Knowledge of medical terminology and health insurance processes preferred
  • Strong communication and interpersonal skills
  • Proficiency in computer systems, scheduling software, and MS Office
  • Ability to multitask, stay organized, and work in a fast-paced environment
  • Commitment to patient confidentiality and professionalism

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