Patient Coordinator (UAE National)
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Key skills for this role
About the Role
Florenc Home Health Care Services LLC is seeking a Patient Coordinator (UAE National) to coordinate home healthcare services, manage patient referrals and appointments, and ensure smooth communication.
Key Skills for This Role
Responsibilities
- Coordinate patient admissions, assessments, and scheduling of home healthcare services
- Serve as primary point of contact for patients and families regarding service inquiries and care coordination
- Maintain accurate patient records and ensure documentation is complete
- Schedule and coordinate visits for nurses, caregivers, and other healthcare professionals
- Communicate with physicians, hospitals, insurance providers, and other stakeholders
- Monitor patient service plans and coordinate changes or follow up requirements
- Assist in obtaining and renewing necessary approvals, authorizations, and documentation
- Respond promptly to patient concerns and escalate issues when necessary
- Ensure compliance with company policies, regulatory requirements, and patient confidentiality
- Prepare reports and maintain service records as required
Requirements
- UAE National
- Experience as Patient Coordinator
- Homecare or healthcare experience
- English and Arabic (Required)
Full Job Posting
Job Overview
- The Patient Coordinator is responsible for coordinating home healthcare services, managing patient referrals and appointments, and ensuring smooth communication between patients, families, healthcare professionals, and internal departments.
- The role supports the delivery of high quality, patient centered care while ensuring compliance with company policies and regulatory requirements.
Key Responsibilities
- Coordinate patient admissions, assessments, and scheduling of home healthcare services.
- Serve as the primary point of contact for patients and their families regarding service inquiries and care coordination.
- Maintain accurate patient records and ensure all required documentation is complete and up to date.
- Schedule and coordinate visits for nurses, caregivers, and other healthcare professionals.
- Communicate with physicians, hospitals, insurance providers, and other stakeholders to facilitate continuity of care.
- Monitor patient service plans and coordinate any changes or follow up requirements.
- Assist in obtaining and renewing necessary approvals, authorizations, and documentation.
- Respond promptly to patient concerns and escalate issues when necessary.
- Ensure compliance with company policies, regulatory requirements, and patient confidentiality standards.
- Prepare reports and maintain service records as required by management.
- Support quality improvement initiatives and contribute to patient satisfaction goals.
- Perform other administrative and coordination duties as assigned.
Qualifications
- UAE National.
- Experience as Patient Coordinator.
- Homecare or healthcare experience.
- English and Arabic (Required).
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