Parts Sales Executive
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Key skills for this role
About the Role
Abdulla Al Masaood and Sons Group seeks a Parts Sales Executive in Abu Dhabi to drive parts sales for retail and workshop customers. The role involves handling inquiries, preparing quotations, managing inventory, and achieving sales targets.
Key Skills for This Role
Responsibilities
- Handle retail and workshop parts inquiries with professionalism and accuracy
- Provide technical support to customers for correct part identification and solutions
- Prepare quotations, follow up with customers, and convert inquiries into sales
- Build and maintain strong customer relationships to ensure repeat business
- Work daily with Service Advisors and Technicians to ensure on time supply of parts
- Assist with inventory movement, stock levels, and participate in regular stock counts
- Manage aged, slow moving, and non moving parts; propose plans for liquidation
- Achieve monthly sales targets and KPIs; identify market trends and business opportunities
Requirements
- Minimum 2–3 years of experience in automotive parts sales
- Diploma or ITI in Automobile/Mechanical Engineering (preferred)
- Strong technical knowledge of automotive parts and systems
- Excellent communication and customer service skills
- Proficient with DMS/ERP systems and MS Office applications
- Ability to multitask and perform well under pressure
Full Job Posting
Role Overview
- Play a critical role in driving parts sales by proactively engaging with retail customers and the workshop team.
- Part of the Specialized Sports Equipment team in Abu Dhabi, working in an ONSITE environment.
- Ensure timely availability of required parts, monitor inventory levels, control aged and slow moving stock.
Responsibilities
- Handle retail and workshop parts inquiries with professionalism and accuracy.
- Provide technical support to customers for correct part identification and solutions.
- Prepare quotations, follow up with customers, and convert inquiries into sales.
- Build and maintain strong customer relationships to ensure repeat business.
- Work daily with Service Advisors and Technicians to ensure on time supply of parts.
- Follow up on workshop demands, manage back orders, and address urgent requirements.
- Support the workshop in identifying alternatives when certain parts are not available.
- Assist with inventory movement, stock levels, and participate in regular stock counts.
- Manage aged, slow moving, and non moving parts; propose plans for liquidation.
- Coordinate with suppliers for order replenishment and track order status.
- Maintain accurate documentation for sales, returns, and warranty claims.
- Achieve monthly sales targets and KPIs; identify market trends and business opportunities.
Must Have Requirements
- Minimum 2–3 years of experience in automotive parts sales.
- Diploma or ITI in Automobile/Mechanical Engineering (preferred).
- Strong technical knowledge of automotive parts and systems.
- Excellent communication and customer service skills.
- Proactive approach with robust follow up abilities.
- Good understanding of inventory management and stock control.
- Proficient with DMS/ERP systems and MS Office applications.
- Ability to multitask and perform well under pressure.
- Experience in dealership parts operations (added advantage).
Nice To Have Requirements
- Knowledge of Polaris, Indian Motorcycles, or power sports parts.
- Highly organized with strong attention to detail.
- Customer focused, positive attitude, and results oriented mindset.
- Strong coordination skills and team player attributes.
- Effective problem solving abilities and adaptability to dynamic environments.
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