Parts Advisor – European Automotive Parts
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Key skills for this role
About the Role
Alex Renner Motors Garage seeks a Parts Advisor with strong technical knowledge of BMW, Mercedes-Benz, and other European vehicle parts. The role involves sourcing and selling spare parts, developing new business, and achieving sales targets.
Key Skills for This Role
Responsibilities
- Identify and supply genuine, OEM, and aftermarket spare parts for BMW, Mercedes Benz, and other European vehicle brands
- Prepare accurate quotations and process customer inquiries promptly and professionally
- Develop and maintain strong relationships with workshops, fleet operators, traders, retailers, and direct customers
- Actively seek and develop new business opportunities to increase sales and expand the customer base
- Achieve individual sales targets and contribute to the overall growth of the parts division
- Utilize electronic parts catalogues (EPC), VIN decoding systems, and manufacturer databases to accurately identify parts
- Follow up on quotations, pending orders, and customer requirements to maximize conversion rates
- Provide technical guidance and product recommendations to customers
- Coordinate with procurement and warehouse teams to ensure timely availability and delivery of parts
- Maintain accurate records of customer interactions, quotations, sales activities, and order status
- Monitor market trends, competitor activities, and customer demands to identify growth opportunities
- Handle customer concerns and resolve issues efficiently while maintaining high levels of customer satisfaction
Requirements
- Diploma or Bachelor's Degree in Automotive, Business Administration, or related field preferred
- Minimum 3 5 years of experience in automotive spare parts sales
- Strong hands on experience with BMW, Mercedes Benz, and other European automotive brands
- Experience in the UAE automotive parts market is highly preferred
- Excellent knowledge of European vehicle spare parts, part number identification, and cataloguing systems
- Strong understanding of genuine, OEM, and aftermarket parts
- Proven ability to develop business and generate sales opportunities
- Excellent customer relationship management and communication skills
- Strong negotiation, sales, and closing skills
- Self driven, energetic, proactive, and target oriented
- Strong problem solving and analytical abilities
- Ability to work independently with minimal supervision
Full Job Posting
Job Overview
- The Parts Advisor is responsible for identifying, sourcing, and selling automotive spare parts for BMW, Mercedes Benz, and other European vehicle brands.
Key Responsibilities
- Identify and supply genuine, OEM, and aftermarket spare parts for BMW, Mercedes Benz, and other European vehicle brands.
- Prepare accurate quotations and process customer inquiries promptly and professionally.
- Develop and maintain strong relationships with workshops, fleet operators, traders, retailers, and direct customers.
- Actively seek and develop new business opportunities to increase sales and expand the customer base.
- Achieve individual sales targets and contribute to the overall growth of the parts division.
- Utilize electronic parts catalogues (EPC), VIN decoding systems, and manufacturer databases to accurately identify parts.
- Follow up on quotations, pending orders, and customer requirements to maximize conversion rates.
- Provide technical guidance and product recommendations to customers.
- Coordinate with procurement and warehouse teams to ensure timely availability and delivery of parts.
- Maintain accurate records of customer interactions, quotations, sales activities, and order status.
- Monitor market trends, competitor activities, and customer demands to identify growth opportunities.
- Handle customer concerns and resolve issues efficiently while maintaining high levels of customer satisfaction.
Candidate Requirements Education
- Diploma or Bachelor's Degree in Automotive, Business Administration, or a related field is preferred.
Candidate Requirements Experience
- Minimum 3–5 years of experience in automotive spare parts sales.
- Strong hands on experience with BMW, Mercedes Benz, and other European automotive brands.
- Experience in the UAE automotive parts market is highly preferred.
Candidate Requirements Knowledge & Skills
- Excellent knowledge of European vehicle spare parts, part number identification, and cataloguing systems.
- Strong understanding of genuine, OEM, and aftermarket parts.
- Proven ability to develop business and generate sales opportunities.
- Excellent customer relationship management and communication skills.
- Strong negotiation, sales, and closing skills.
- Self driven, energetic, proactive, and target oriented.
- Strong problem solving and analytical abilities.
- Ability to work independently with minimal supervision.
- Good computer skills and familiarity with ERP systems and Microsoft Office applications.
Additional Requirements
- Valid UAE Driving License mandatory.
- Willingness to visit customers and develop business relationships across the UAE.
- Positive attitude, strong work ethic, and a passion for customer service and sales.
Work Location
- In person
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