Partner Solutions Architect
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Key skills for this role
About the Role
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers ar.
Key Skills for This Role
Responsibilities
- Ensure the successful onboarding, training, enablement, and certification of partner technical resources
- Participate in periodic joint business planning and review sessions to ensure alignment between Datadog and Partner technical teams
- Collaborate internally to support Partner technical initiatives such as end customer demonstrations and proofs of value
- Advocate on behalf of Partners technical concerns with Datadog internal teams
- Analyze and understand Partner service offerings and provide recommendations to enhance value through Datadog adoption
- Collaborate with Datadog's product management, engineering and technical services teams to help identify and prioritize new features
- Continuously help curate and evolve lead/best practices for Datadog platform adoption and success
Requirements
- Experience as a Solutions Architect or similar technical advisory role
- Strong knowledge of cloud migration, application modernization, and DevOps practices
- Ability to conduct technical enablement workshops and demonstrations
- Excellent communication and collaboration skills
Full Job Posting
Role Overview
- The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog's Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment.
- The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation).
- They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success.
- The PSA is a trusted technical advisor for our Partner channel.
What You'll Do
- Ensure the successful onboarding, training, enablement, and certification of partner technical resources.
- Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams.
- Collaborate internally to support Partner technical initiatives such as end customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices.
- Advocate on behalf of Partners technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution.
- Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities.
- Collaborate with Datadog's product management, engineering and technical services teams to help identify and prioritize new features and capabilities.
- Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.
Workplace
- We operate as a hybrid workplace to ensure our Datadogs can create a work life harmony that best fits them.
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