Partner Relationship Manager

Basic Qualifications

• Bachelor’s degree in Business, Finance, Communications, or related field.
• Proven experience in partner relationship management within the payments or fintech industry.
• Strong understanding of payment platforms, transaction processing, and compliance requirements.
• Proven experience in navigating cross-functional teams and third-party relationships to resolve customer or partner issues
• Demonstrated accountability in managing and resolving complex partner challenges
• Excellent communication and problem-solving skills.
• Proficiency in CRM software and Microsoft Office Suite. Specifically strong excel skills.
• Ability to manage multiple partner accounts and prioritize effectively.
• High level of professionalism and partner-centric attitude.
• Some travel could be required for company offsites and client/partner visits (~20%); valid passport required.

Preferred Qualifications

• Experience with payment gateways, merchant services, or digital wallets.
• Knowledge of PCI DSS, AML, and other regulatory standards.
• Relevant certifications (e.g., CRM, CXM, Fintech, Salesforce).
• Experience working with third-party vendors or service providers in payments or SaaS environment
• Familiarity with issue tracking systems or escalation workflows

Work Location & Flexibility

• Constellation Payments operates on a 100% remote-first model. We empower our employees with flexibility to work from home or a location of their choice within country of the job listing.

Salary & Performance Incentives

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• Target Compensation: The On-Target Earnings (OTE) for this role is projected to be between $75k and $105k per year.
• Compensation Structure: This range is inclusive of the base salary and variable compensation, such as a company-wide bonus or sales commission. The final compensation package will be commensurate with the candidate’s experience, capabilities, and location.

Employee Benefits

• We are proud to offer a robust benefits package designed to support your well-being and financial future:
• Health & Wellness ⚕️: Comprehensive medical, dental, vision, and life insurance plans to keep you and your family healthy.
• Retirement Plan: Secure your future with our 401(k) plan, featuring a company match that's 100% yours from day one.
• Paid Time Off (PTO) 🌴: Employees receive 15 paid vacation days, 5 paid sick days, and 1 paid personal day annually.
• Company Ownership: Employees are invited to participate in our Employee Share Program (Ticker: TSE:CSU).
• Equal Opportunity & Legal Disclosures
• Constellation Payments is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• We comply with the San Francisco Fair Chance Ordinance and will consider qualified applicants with criminal histories in a manner consistent with the requirements of this ordinance.
• This position does not offer visa sponsorship. All applicants must have pre-existing legal authorization to work in the United States .

Our Culture

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