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Key skills for this role
The Partner Operations Coordinator owns the operational flow of execution data and communications across Partner Operations, ensuring that progress, risks, and actions are consistently captured, structured, and visible across the organisation.
This role is the communications and execution engine of the Amplifier Model, translating operational data into structured, decision-ready visibility for leadership through structured update cadence and AI-enabled workflows.
This role's structural advantage is its position at the centre of every active initiative simultaneously.
The Coordinator works closely with the Partner Technology & Automation Lead to ensure that systems and automation translate into clear, timely, and actionable operational communications across Outlook, Teams and Partner Connect (Unifyr).
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The Partner Operations Coordinator owns the operational flow of execution data and communications across Partner Operations, ensuring that progress, risks, and actions are consistently captured, structured, and visible across the organisation.
This role is the communications and execution engine of the Amplifier Model, translating operational data into structured, decision-ready visibility for leadership through structured update cadence and AI-enabled workflows.
This role's structural advantage is its position at the centre of every active initiative simultaneously. The Coordinator works closely with the Partner Technology & Automation Lead to ensure that systems and automation translate into clear, timely, and actionable operational communications across Outlook, Teams and Partner Connect (Unifyr).
Own execution tracking across Partner Operations initiatives, ensuring clear ownership, status, and next steps for every active initiative
Own maintenance of the Action Log and Decision Register in Asana, ensuring both are current and audit-ready ahead of every governance forum
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Drive the weekly Partner Ops & Excellence Stand-Up and monthly Governance Review cadence, ensuring 100% of required stakeholder inputs are captured on time and in full
Proactively follow up with stakeholders to close gaps in inputs and adherence to cadence before they surface as missed updates
Own publishing of operational communications (execution updates, not marketing comms) across: Viva Engage / Viva Connections Microsoft Outlook and Teams channels Partner Connect (Unifyr)
Viva Engage / Viva Connections
Microsoft Outlook and Teams channels
Partner Connect (Unifyr)
Translate inputs into structured, concise, and action-oriented updates, including: Progress updates Risks and blockers Required actions
Progress updates
Risks and blockers
Required actions
Ensure consistency and standardisation of updates across all channels
Ensure full adoption and consistent use of Asana as the system of record for initiative tracking across Partner Operations
Reduce reliance on ad hoc updates and manual coordination; propose and deliver a minimum of one workflow or communications improvement per quarter
Leverage AI tools to: Summarise updates Improve clarity and consistency of communications Reduce manual effort in update consolidation
Summarise updates
Improve clarity and consistency of communications
Reduce manual effort in update consolidation
Identify opportunities to improve automation, efficiency, and visibility of execution data, raising these to the Partner Technology & Automation Lead for evaluation and delivery
Support governance forums by providing structured, decision-ready updates, including the monthly Governance Review pack.
Drive accountability across cross-functional teams without formal authority
Contribute to a culture of operational excellence, accountability, and global consistency
Does not own partner strategy, systems architecture, or automation design
Owns execution cadence, operational communications, and visibility of progress across Partner Operations initiatives
Drives operational discipline within agreed governance frameworks
Acts as the central coordination layer across Partner Operations initiatives
Escalates missed cadence, incomplete stakeholder inputs, or systemic communication breakdowns to the Global Director, Partner Operations & Excellence
Global enterprise software provider specializing in ERP and EAM.
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